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Healthcare Reception Specialist

2 months ago

Vancouver, Washington, United States Columbia River Mental Health Full time
About Columbia River Mental Health Services:
Columbia River Mental Health Services stands as the premier not-for-profit organization delivering mental and chemical dependency treatment in the southwest Washington region, with a legacy that began in 1942.

Why Work With Us?
- Competitive Starting Salary: $22.89/hour
- Comprehensive Benefits Package: includes health, dental, vision, 12 paid holidays, 24 days of paid time off, and opportunities for career advancement.
- Flexible Work Schedule: Tuesday to Friday from 5am to 1:30pm; Saturday from 6:30am to 1pm.

Position Overview:
As a Reception Specialist, your primary role will be to deliver exceptional customer service, manage clinic appointments, and assist with various administrative functions.

Key Duties:
  • Oversee front desk operations, including answering phone calls and welcoming visitors.
  • Process co-pays and gather insurance information.
  • Coordinate clinic appointments and ensure all necessary documentation is prepared.
  • Assist with correspondence and maintain accurate records.
  • Ensure compliance with site maintenance and data entry tasks.
  • Support compliance initiatives within the organization.
Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a reception role or relevant training.
  • Excellent customer service and organizational abilities.
  • Familiarity with insurance billing and appointment scheduling.
  • Proficient in computer operations and word processing applications.
  • Able to thrive in a dynamic outpatient medical environment.
COVID-19 Vaccination Requirement:
All healthcare personnel are required to be vaccinated against COVID-19 or possess a valid medical or religious exemption.

Commitment to Diversity:
Columbia River Mental Health Services is committed to promoting diversity and inclusivity within the workplace. We welcome candidates from all backgrounds and do not discriminate based on race, religion, gender, age, or other factors. We strive to cultivate a culture of respect and equality among our staff.