Medical Office Reception Coordinator

2 weeks ago


Reading, Pennsylvania, United States Integrated Foot and Ankle Full time
Position Overview

Salary: Dependent on Experience

Are you passionate about providing exceptional service in a healthcare environment? If you thrive in a role where you can make a difference in patients' experiences, this position may be ideal for you.

We are a dedicated podiatry practice seeking a Front Desk Medical Receptionist who excels in multitasking and is committed to supporting a busy office with three healthcare providers. The ideal candidate will possess the enthusiasm and capability to contribute to delivering high-quality care to our esteemed patients. Responsibilities may encompass both clinical and administrative tasks, including assisting healthcare professionals with patient care and managing clerical, environmental, and organizational duties. You will provide essential information to patients, enabling them to fully utilize our clinical services.

Key Responsibilities:

  • Act as the initial point of contact: warmly greet patients, handle incoming calls, and efficiently address inquiries.
  • Oversee appointment management: schedule, confirm, and adjust appointments as needed.
  • Facilitate patient flow, ensuring a smooth experience for every visitor.
  • Input and update patient records, including insurance information and personal details.
  • Verify insurance coverage and manage related documentation.
  • Process financial transactions: collect copayments, deductibles, and address billing inquiries.
  • Receive cross-training in select medical assisting responsibilities.

Qualifications:

  • Occasional travel may be required.
  • Proficiency with Electronic Health Records (EHR) and medical terminology is essential.
  • High school diploma or equivalent is required.
  • A minimum of 2 years of experience in a medical assistant role is preferred.
  • Must demonstrate a friendly and compassionate demeanor.
  • Excellent organizational and time management skills are necessary.
  • Strong interpersonal communication abilities are essential.
  • Capability to work independently or collaboratively within a team.
  • Commitment to maintaining the confidentiality of patient information.

Benefits Offered:

  • Comprehensive healthcare coverage
  • Vision and dental insurance
  • Short-term and long-term disability options
  • Life insurance
  • Paid time off and holiday pay

Additional Insights:

We believe that optimal patient care begins with the well-being of our employees. Our benefits programs are designed to promote health and wellness among our staff. We offer a robust compensation and benefits package, ensuring our employees are engaged and dedicated to our mission. Together, we strive to advance medical practices that enhance the quality of life for our patients.

Integrated Foot and Ankle Specialists

We are an Equal Opportunity and Affirmative Action employer, considering candidates for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.



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