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Client Care Coordinator

2 months ago

Reading, Pennsylvania, United States Chimes Full time
Comprehensive Service Delivery - Our extensive range of offerings, including educational, vocational, residential, habilitative, and behavioral health services, is facilitated through a network of national and international partners. This enables us to adopt a thorough, holistic strategy aimed at enhancing the lives of every individual we assist, including both clients and those who benefit from our innovative, responsive solutions.

Position Overview: The Client Care Coordinator is tasked with collaborating effectively with both administrative and clinical team members to address client communications and requirements, whether via phone or in-person interactions. This role encompasses oversight of all client record processes, from data entry to information release and archiving.

Work Schedule: Monday to Friday, 8:00 am - 4:00 pm

Program Focus: Crisis Intervention Program

Compensation: Starting at $17/hour

Key Responsibilities:
  • Manage the intake line during operational hours
  • Process new referrals and confirm insurance eligibility
  • Transmit referral information to the appropriate personnel or service within the organization
  • Perform data entry for all referral information into the electronic records system
Qualifications:

Education: High School diploma or equivalent

Experience: Minimum one year in a medical or mental health office environment or a professional business office setting, including customer service and data entry experience

Licensure/Certifications: None required

Background Checks: Child Abuse Clearance, Criminal clearance, and verification against Medicaid/Medicare Exclusion lists

Note: Additional relevant experience and/or education may be considered in lieu of specified requirements at the discretion of the Personnel Officer.

Benefits Overview:

Comprehensive Rewards (For Full-Time Employees):
  • Competitive Salary
  • Medical, Dental, and Vision Coverage
  • Tuition Reimbursement options
  • Flexible Spending Accounts (Health, Dependent, and Transportation)
  • Life Insurance
  • Disability Coverage
  • Paid Time Off
  • 403(b) Retirement Plan with Employer Match
  • Employee Recognition Programs
  • Employee Referral Bonuses
  • Discounts through "Tickets at Work"
  • Discounts on Verizon mobile services
  • And more
Discover More:

To explore opportunities for personal and professional development within a mission-driven organization, please visit our website.

Chimes is an equal opportunity employer and values diversity in the workplace. We do not discriminate against employees or applicants based on inquiries about, discussions of, or disclosures regarding pay. However, employees with access to compensation information as part of their job functions are restricted from disclosing that information to individuals without access, unless in response to a formal complaint or as required by law. 41 CFR c)