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Medical Office Reception Coordinator

2 months ago

Reading, Pennsylvania, United States Integrated Foot and Ankle Full time
Position Overview

Salary: Dependent on Experience

Are you passionate about providing exceptional service in a healthcare environment? If you thrive in a role where you can make a significant impact on patient experiences, this position may be ideal for you.

We are a specialized podiatry practice seeking a dedicated Front Desk Medical Receptionist. This role requires a proficient multitasker who can support a bustling office environment while assisting three healthcare providers. The ideal candidate will demonstrate a commitment to delivering high-quality patient care and will engage in both clinical and administrative functions.

Key Responsibilities:

  • Act as the initial point of contact for patients: warmly greet individuals, manage incoming calls, and address inquiries efficiently.
  • Oversee appointment management: schedule, confirm, and adjust appointments as needed.
  • Facilitate patient flow to ensure a smooth and pleasant experience for every visitor.
  • Input and update patient records, including insurance information and personal details.
  • Confirm insurance coverage and handle related paperwork.
  • Process financial transactions: collect copayments, deductibles, and address billing questions.
  • Receive cross-training in certain medical assisting responsibilities.

Qualifications:

  • Occasional travel may be required.
  • Proficient in Electronic Health Records (EHR) and familiar with medical terminology.
  • High school diploma or equivalent required.
  • A minimum of 2 years' experience in a medical assistant role.
  • Possess a friendly and empathetic demeanor.
  • Exemplary organizational and time management abilities.
  • Strong communication skills, both verbal and written.
  • Ability to work autonomously as well as collaboratively within a team.
  • Commitment to maintaining the confidentiality of patient information.

Benefits Offered:

  • Comprehensive healthcare coverage
  • Vision and dental insurance
  • Short-term and long-term disability options
  • Life insurance
  • Paid time off and holiday pay

Additional Information:

At Integrated Foot and Ankle Specialists, we believe that exceptional patient care begins with supporting our employees. Our benefits programs are designed to promote health and well-being. We offer a competitive compensation package and foster an environment where employees are engaged and dedicated to our mission of advancing healthcare.

Equal Opportunity Employer: We are committed to diversity and inclusion in our workforce. All candidates will be considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, marital status, or any other status protected by law.