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Medical Office Reception Coordinator

2 months ago

Reading, Pennsylvania, United States Integrated Foot and Ankle Full time
Position Overview

Salary: Dependent on Experience

Are you passionate about providing exceptional service in a healthcare environment? If you thrive in a role where you can support a dedicated team and enhance patient experiences, this position may be ideal for you.

We are a specialized podiatry practice seeking a Front Desk Medical Receptionist who excels in multitasking and is committed to delivering high-quality care to our patients. This role encompasses both clinical and administrative responsibilities, assisting healthcare providers while managing various clerical tasks. You will play a crucial role in ensuring that patients receive the information they need to fully benefit from our services.

Key Responsibilities:

  • Act as the primary point of contact: warmly greet patients, handle incoming calls, and address inquiries effectively.
  • Oversee appointment management: schedule, confirm, and adjust appointments as required.
  • Facilitate patient flow to ensure a smooth and efficient experience for everyone.
  • Input and update patient records, including insurance details and personal information.
  • Confirm insurance coverage and manage related paperwork.
  • Process financial transactions: collect copayments, manage billing inquiries, and handle other related tasks.
  • Receive cross-training in select medical assisting functions.

Qualifications:

  • Occasional travel may be required to support additional office locations.
  • Proficiency with Electronic Health Records (EHR) and familiarity with medical terminology is essential.
  • A high school diploma or equivalent is required.
  • Minimum of 2 years of experience in a medical assistant role is preferred.
  • A friendly demeanor and compassionate approach to patient care.
  • Outstanding organizational and time management abilities.
  • Strong interpersonal communication skills.
  • Capability to work independently or collaboratively within a team.
  • Commitment to maintaining patient confidentiality.

Benefits Offered:

  • Comprehensive healthcare coverage
  • Vision and dental insurance
  • Short-term and long-term disability options
  • Life insurance coverage
  • Paid time off and holiday pay

Additional Insights:

At Integrated Foot and Ankle Specialists, we believe that providing the best care for our patients begins with supporting our employees. Our benefits programs are designed to promote health and well-being. We offer a competitive compensation package and foster an environment where employees are engaged and committed to our mission of advancing healthcare.

We are an Equal Opportunity and Affirmative Action employer, considering candidates for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.