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Patient Services Receptionist

2 months ago


Reading, Pennsylvania, United States Goconfluent Full time

Position Title: Front Desk Medical Receptionist Float

Job Category: Office

Job Overview:

Goconfluent is seeking a dedicated Front Desk Medical Receptionist Float to support our various locations. This role involves flexibility and adaptability, as the individual will be required to cover multiple sites as needed. The position entails approximately 15-20 hours of work per week.

Key Responsibilities:

  • Manage front desk operations including scheduling appointments.
  • Handle collection of co-payments and deductibles from patients.
  • Perform data entry and maintain organized filing systems.
  • Engage with patients and healthcare providers both in person and over the phone.
  • Ensure the smooth operation of office functions within the clinic.

Preferred Qualifications:

The ideal candidate will possess:

  • A solid understanding of insurance benefits, including pre-authorization and approvals.
  • Prior experience in a medical reception or administrative role.
  • Proficiency in Microsoft Office and familiarity with general office equipment.
  • Strong communication and writing skills.
  • The ability to maintain professionalism under pressure while providing excellent customer service.

Personal Attributes:

The successful candidate will demonstrate:

  • A friendly demeanor and a passion for working with the public.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Empathy and kindness towards patients in various situations.
  • A respectful attitude towards individuals from diverse backgrounds.

Compensation: $13.50 per hour

We value our float positions as essential to our operations and seek a responsible individual who can be available on short notice when needed. Advance notice for planned absences will be appreciated.