Guest Service Representative
5 days ago
The Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience. This role involves delivering exceptional guest service, interacting with guests, and performing various duties to ensure a seamless experience.
Key Responsibilities- Guest Service: Deliver excellent guest service to internal and external customers, aligning with the company's mission, culture, and values.
- Interaction and Communication: Model appropriate guest and partner interaction at all times, responding to guest inquiries and needs on-site.
- Operations: Process transactions, engage in cash-handling procedures, and oversee the daily operation of the main guest house.
- Maintenance and Housekeeping: Maintain the pool and recreational area, inspect property for issues, and perform set-up, maintenance, and operation of food service.
- Security and Compliance: Ensure property and assets are kept secure, and company policies and procedures are followed and enforced.
- Age: Must be at least 18 years old.
- Experience: Previous related experience preferred, in lodging, hospitality, or a related field, and willingness to receive training.
- Personality and Skills: Possess a kind personality, the desire to contribute to a great team, and ability to display a professional, engaging, and polite image to guests and team partners.
- Physical Demands: Ability to regularly use hands and fingers, lift/move up to 40 pounds, and stand regularly.
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Guest Service Representative
5 days ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at See Rock City Inc. as a Guest Service Specialist. This role offers the opportunity to contribute to one of the area's most unique boutique lodging experiences atop historic Lookout Mountain.Key ResponsibilitiesDeliver exceptional customer service to internal and...
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Guest Experience Representative
7 days ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Relations Ambassador to join our team at See Rock City Inc. As a key member of our Guest Experience Support Team, you will be responsible for delivering exceptional guest service and support across our organization.Key ResponsibilitiesProvide Exceptional Guest Service: Deliver outstanding...
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Guest Experience Representative
6 days ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Relations Ambassador to join our team at See Rock City Inc. As a key member of our Guest Experience Support Team, you will be responsible for delivering exceptional guest service and support across our organization.Key ResponsibilitiesProvide Exceptional Guest Service: Deliver outstanding...
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Guest Services Coordinator
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob OverviewPosition SummaryThe Guest Relations Ambassador plays a crucial role in ensuring outstanding service for all visitors by executing various responsibilities. This includes managing incoming communications, welcoming guests at the hospitality office, and providing essential administrative support across multiple departments.Key...
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Guest Service Specialist
5 hours ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryThe Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience on historic Lookout Mountain. The role involves delivering exceptional guest service, interacting with guests, and performing various duties to ensure a seamless experience.Key ResponsibilitiesProvide exceptional...
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Guest Services Coordinator at Chanticleer Inn
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timePosition TypeFull-timeOverviewThe Guest Services Coordinator role at Chanticleer Inn presents an exciting opportunity to be part of a distinctive boutique lodging experience situated on historic Lookout Mountain. The typical work hours range from 7:00 AM to 7:00 PM, with shifts lasting between 6 to 8 hours. Under the guidance of the Chanticleer & Grandview...
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Guest Services Associate at Chanticleer Inn
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timePosition TypeFull-timeOverviewThe Guest Service Specialist role at Chanticleer Inn presents an opportunity to be part of a distinctive boutique lodging experience situated on the scenic Lookout Mountain. Typical working hours are scheduled between 7:00 AM and 7:00 PM, with shifts lasting between 6 to 8 hours. Under the guidance of the Chanticleer & Grandview...
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Guest Services Associate at Chanticleer Inn
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob TypePart-timePosition OverviewThe Guest Services Associate role at Chanticleer Inn presents an exciting opportunity to be part of a distinctive boutique lodging experience situated on the historic Lookout Mountain. Shifts typically range from 6 to 8 hours, with working hours between 7:00 AM and 7:00 PM. Under the guidance of the Chanticleer & Grandview...
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Guest Services Associate at Chanticleer Inn
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timePosition OverviewThe Guest Services Associate role at Chanticleer Inn presents an exciting opportunity to engage with guests in a distinctive boutique lodging environment.Work ScheduleShifts typically range from 6 to 8 hours, operating between 7:00 AM and 7:00 PM.Key ResponsibilitiesUnder the guidance of the Chanticleer & Grandview Manager, the Guest...
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Rock City Guest Services Coordinator
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeOverview The Guest Services Coordinator plays a vital role in ensuring a seamless experience for visitors by managing guest flow in parking areas and upholding the cleanliness and appeal of the facilities. Reporting to the Operations Manager, this position encompasses a variety of essential tasks aimed at enhancing guest satisfaction. Key Responsibilities ...
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Rock City Guest Services Associate
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob OverviewPosition SummaryThe Guest Services Associate plays a crucial role in ensuring seamless operations at the Ticket Desk and Cornerstone Station Annual Pass Gift Shop, while delivering outstanding customer service that aligns with our organizational values and mission. Under the guidance of the First Impressions Senior Team Leader, the Associate is...
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Guest Experience Coordinator
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryThe Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience. This role involves delivering exceptional guest service, interacting with guests, and performing various duties to ensure a seamless experience.Key ResponsibilitiesGuest Service DeliveryProvide excellent service to...
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Guest Experience Coordinator
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryThe Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience. This role involves delivering exceptional guest service, interacting with guests, and performing various duties to ensure a seamless experience.Key ResponsibilitiesGuest Service DeliveryProvide excellent service to...
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Guest Relations Ambassador
4 days ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled Guest Relations Ambassador to join our team at See Rock City Inc. As a key member of our hospitality team, you will be responsible for providing exceptional guest service across the organization.Key ResponsibilitiesDeliver outstanding guest service to internal and external customers, ensuring a positive experience...
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Garden Guest Navigator
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob OverviewPosition SummaryUnder the supervision of the Guest Relations Manager, the Garden Guest Navigator is responsible for providing daily directional assistance to visitors, ensuring a smooth flow of traffic throughout the gardens. This role also involves sharing historical insights, garden lore, and information about daily events related to specific...
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Customer Service Ambassador
7 days ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Relations Ambassador to join our team at See Rock City Inc. As a key member of our Guest Experience Support Team, you will be responsible for delivering exceptional guest service and support across our organization.Key ResponsibilitiesProvide Exceptional Guest Service: Deliver outstanding...
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Head of Hospitality Services
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeThe Opportunity We are seeking a seasoned and dedicated leader with a strong focus on people to join our team as the Director of Lodging. The Director of Lodging at See Rock City, Inc. is responsible for guiding our lodging team to ensure the highest quality guest experience across all properties. This role will play a pivotal part in shaping the future...
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Culinary Service Associate
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob OverviewPosition Summary:Compensation: $13.00/HR plus tips. This role is pivotal in delivering outstanding service to guests by efficiently managing transactions and assisting in food service operations. Under the guidance of the Food & Beverage Manager, the Culinary Service Associate is tasked with a variety of responsibilities:Key...
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Food Service Team Member
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Service Team Member to join our team at See Rock City Inc. As a Food Service Team Member, you will be responsible for providing excellent guest service by efficiently handling transactions with guests, running the register, and performing other duties in food service.Key...
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Food Service Team Member
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Service Team Member to join our team at See Rock City Inc. As a Food Service Team Member, you will be responsible for providing excellent guest service by efficiently handling transactions with guests, running the register, and performing other duties in food service.Key...