Current jobs related to Guest Experience Coordinator - Lookout Mountain, Georgia - See Rock City Inc

  • Guest Relations Ambassador

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Relations Ambassador to provide exceptional guest service across our organization. As a key member of our team, you will be responsible for delivering outstanding customer experiences, answering incoming calls, and providing administrative support as needed.Key ResponsibilitiesDeliver exceptional guest service...

  • Director of Lodging Operations

    1 month ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job DescriptionThe Director of Lodging oversees and manages the overall operations of all lodging venues within the See Rock City, Inc. umbrella. This includes, but is not limited to, the Chanticleer Inn and Grandview. This position encompasses guest lodging, food/restaurant service, housekeeping, and guest relations, ensuring that at every facet of the...

  • Financial Controller

    14 hours ago

    Lookout Mountain, Georgia, United States See Rock City inc Full time

    Job SummaryThe Financial Controller at See Rock City inc will oversee the accounting team, managing day-to-day general accounting and financial functions. This role will implement policies and procedures for financial reporting. The successful candidate will work under the direction of the VP of Finance, overseeing the following key responsibilities:Key...

  • Digital Marketing Coordinator

    1 month ago

    Lookout Mountain, Georgia, United States Covenant College Full time

    Job DescriptionCovenant College Job DescriptionDigital Marketing CoordinatorWe are a dynamic and innovative team at Covenant College, committed to creating a unique student experience that fosters growth, connection, and community. As a Digital Marketing Coordinator, you will play a key role in helping us achieve our mission by developing and executing...

  • Development Operations Coordinator

    7 days ago

    Lookout Mountain, Georgia, United States Covenant College Full time

    Job Title: Development Operations CoordinatorJob Summary:The Development Operations Coordinator serves a supportive role to the Donor Relations / Development team and is responsible for working with a variety of college departments and stakeholders to ensure excellent communication and cooperation for all development activity, both internal and...

  • Director of Lodging Operations

    1 month ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Director of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview.Key Responsibilities:Deliver...

  • Digital Marketing Coordinator

    2 weeks ago

    Lookout Mountain, Georgia, United States Covenant College Full time

    Job DescriptionCovenant College is seeking a highly skilled Digital Marketing Coordinator to join our Marketing and Communications team. As a key member of our team, you will be responsible for developing and executing digital marketing strategies to increase the college's visibility to key audiences.Key Responsibilities:Assist in executing lead generation...

  • Culinary Assistants and Event Preparers

    2 months ago

    Lookout Mountain, Georgia, United States Wise Staffing Group Full time

    Job OverviewWe are seeking dedicated individuals for the role of Culinary Assistants and Event Preparers. This position involves a variety of responsibilities that contribute to the overall guest experience.Key Responsibilities:Effective Communication: Demonstrate excellent communication abilities to engage with guests and team members.Organizational...

  • Director of Lodging Operations

    4 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Director of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview. Your primary focus will be on...

  • Food Service Team Member

    4 weeks ago

    Lookout Mountain, Georgia, United States Wise Staffing Group Full time

    Job DescriptionWe are seeking a highly skilled and organized individual to join our team as a Food Service Team Member. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience.Key Responsibilities:Communication Skills: Develop strong relationships with guests and...

  • Rock City Food Service Associate

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Partner to join our team at Rock City Gardens. As a key member of our food and beverage team, you will be responsible for delivering exceptional guest service, operating our cash register, and performing various duties to ensure a seamless dining experience.Key ResponsibilitiesProvide...

  • Accounting Manager

    4 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job Title: ControllerSee Rock City Inc is seeking a highly skilled and experienced Controller to join our team. As a key member of our finance department, the Controller will be responsible for overseeing the day-to-day general accounting and financial functions, as well as implementing policies and procedures for the financial reporting of our...

  • Rock City Food Service Associate

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at See Rock City Inc. As a Food Service Partner, you will be responsible for providing exceptional guest service, operating a cash register, and performing various duties in food service.Key ResponsibilitiesDeliver outstanding guest service to internal and...

  • Fudge Production Specialist

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a skilled Fudge Maker to join our team at See Rock City Inc. As a Fudge Maker, you will be responsible for preparing high-quality fudge and candies for our guests. If you have a passion for creating delicious treats and providing excellent customer service, we encourage you to apply for this exciting opportunity.Key...

  • Covenant Dining Student Associate

    1 month ago

    Lookout Mountain, Georgia, United States Creative Dining Services Full time

    About the RoleCreative Dining Services is seeking a Part Time Student Associate to join our team at Covenant College. As a General Food Service Worker, you will be responsible for preparing and serving food and beverages in a fast-paced environment.Key ResponsibilitiesFood Preparation and Service: Prepare and serve hot and cold meals and beverages to...

  • Rock City Food Service Partner

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at Rock City Inc. As a Food Service Partner, you will be responsible for providing excellent guest service, operating a cash register, and performing other duties in food service.ResponsibilitiesDeliver exceptional guest service to internal and external...

  • Rock City Food Service Associate

    1 month ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at See Rock City Inc. As a Food Service Partner, you will be responsible for providing exceptional guest service, operating a cash register, and performing various duties in food service.Key ResponsibilitiesDeliver outstanding guest service to internal and...

  • Rock City Food Service Associate

    1 month ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Associate. As a key member of our team, you will be responsible for providing exceptional guest service, operating a cash register, and maintaining a clean and organized work environment.ResponsibilitiesDeliver excellent guest service to internal...

  • Director of Lodging Operations

    4 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Director of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview. Your primary focus will be on...

  • Starbucks Barista Position

    2 weeks ago

    Lookout Mountain, Georgia, United States See Rock City Inc Full time

    Job Title: Starbucks BaristaSee Rock City Inc is seeking a highly motivated and customer-focused Starbucks Barista to join our team.Job Summary:We are looking for a skilled and enthusiastic Barista to provide exceptional customer service and maintain a clean and organized workspace. The ideal candidate will have a passion for delivering high-quality...

Guest Experience Coordinator

2 months ago

Lookout Mountain, Georgia, United States See Rock City Inc Full time
Job Summary

The Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience. This role involves delivering exceptional guest service, interacting with guests, and performing various duties to ensure a seamless experience.

Key Responsibilities
  • Guest Service Delivery
    • Provide excellent service to internal and external customers, aligning with the company's mission, culture, and values.
    • Model appropriate guest and partner interaction at all times.
  • Guest Interaction
    • Interact with guests on property, via phone, and through email to assist with inquiries and provide information about the surrounding area and attractions.
    • Respond to guest inquiries and needs on-site.
  • Operations and Maintenance
    • Process transactions, including retail sales, deposits, and general payments.
    • Engage in general cash-handling procedures.
    • Oversee the daily operation of the main guest house.
    • Open and close the main guest house each day.
    • Maintain the pool and recreational area, ensuring the space is ready for guests and safe.
    • Regularly inspect property for any issues or needs.
    • Notify management of any general property maintenance issues.
  • Food Service and Cleaning
    • Perform the set-up, maintenance, and operation of the morning and evening food service.
    • Clean and stock bathrooms, as well as clean other non-guest room areas.
  • Guest Check-in/Check-out and Security
    • Coordinate and facilitate guest check-ins/check-outs, including the movement of guests between rooms, when needed.
    • Ensure property and assets are kept secure at all times.
  • Company Policies and Procedures
    • Ensure that company policies and procedures are followed and enforced at all times.
Requirements
  • Must be at least 18 years old.
  • Previous related experience preferred, in lodging, hospitality, or a related field, and a willingness to receive training.
  • Possess a kind personality, the desire to contribute to a great team.
  • Ability to display a professional, engaging, and polite image to guests and team partners.
  • Ability to speak effectively in one-on-one and small group situations, knowing that your feedback and input is important to the team.
  • Ability to read and understand operational documents.
  • Ability to work effectively with a team in a fast-paced, efficient environment.
  • Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
  • Required to regularly use hands and fingers. Ability to lift/move up to 40 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.