Current jobs related to Guest Service Representative - Lookout Mountain, Georgia - See Rock City Inc
-
Guest Relations Ambassador
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly skilled Guest Relations Ambassador to provide exceptional guest service across our organization. As a key member of our team, you will be responsible for delivering outstanding customer experiences, answering incoming calls, and providing administrative support as needed.Key ResponsibilitiesDeliver exceptional guest service...
-
Food Service Team Member
4 weeks ago
Lookout Mountain, Georgia, United States Wise Staffing Group Full timeJob DescriptionWe are seeking a highly skilled and organized individual to join our team as a Food Service Team Member. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience.Key Responsibilities:Communication Skills: Develop strong relationships with guests and...
-
Rock City Food Service Associate
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at See Rock City Inc. As a Food Service Partner, you will be responsible for providing exceptional guest service, operating a cash register, and performing various duties in food service.Key ResponsibilitiesDeliver outstanding guest service to internal and...
-
Rock City Food Service Associate
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Partner to join our team at Rock City Gardens. As a key member of our food and beverage team, you will be responsible for delivering exceptional guest service, operating our cash register, and performing various duties to ensure a seamless dining experience.Key ResponsibilitiesProvide...
-
Rock City Food Service Partner
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at Rock City Inc. As a Food Service Partner, you will be responsible for providing excellent guest service, operating a cash register, and performing other duties in food service.ResponsibilitiesDeliver exceptional guest service to internal and external...
-
Rock City Food Service Associate
1 month ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused Food Service Partner to join our team at See Rock City Inc. As a Food Service Partner, you will be responsible for providing exceptional guest service, operating a cash register, and performing various duties in food service.Key ResponsibilitiesDeliver outstanding guest service to internal and...
-
Rock City Food Service Associate
1 month ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Food Service Associate. As a key member of our team, you will be responsible for providing exceptional guest service, operating a cash register, and maintaining a clean and organized work environment.ResponsibilitiesDeliver excellent guest service to internal...
-
Director of Lodging Operations
1 month ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob DescriptionThe Director of Lodging oversees and manages the overall operations of all lodging venues within the See Rock City, Inc. umbrella. This includes, but is not limited to, the Chanticleer Inn and Grandview. This position encompasses guest lodging, food/restaurant service, housekeeping, and guest relations, ensuring that at every facet of the...
-
Culinary Assistants and Event Preparers
2 months ago
Lookout Mountain, Georgia, United States Wise Staffing Group Full timeJob OverviewWe are seeking dedicated individuals for the role of Culinary Assistants and Event Preparers. This position involves a variety of responsibilities that contribute to the overall guest experience.Key Responsibilities:Effective Communication: Demonstrate excellent communication abilities to engage with guests and team members.Organizational...
-
Covenant Dining Student Associate
1 month ago
Lookout Mountain, Georgia, United States Creative Dining Services Full timeAbout the RoleCreative Dining Services is seeking a Part Time Student Associate to join our team at Covenant College. As a General Food Service Worker, you will be responsible for preparing and serving food and beverages in a fast-paced environment.Key ResponsibilitiesFood Preparation and Service: Prepare and serve hot and cold meals and beverages to...
-
Director of Lodging Operations
4 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeDirector of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview. Your primary focus will be on...
-
Member Service Representative
1 month ago
Stone Mountain, Georgia, United States YMCA Of Metro Atlanta Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at the YMCA of Metro Atlanta. As a key member of our branch team, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide outstanding service to members, guests,...
-
Fudge Production Specialist
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob SummaryWe are seeking a skilled Fudge Maker to join our team at See Rock City Inc. As a Fudge Maker, you will be responsible for preparing high-quality fudge and candies for our guests. If you have a passion for creating delicious treats and providing excellent customer service, we encourage you to apply for this exciting opportunity.Key...
-
Director of Lodging Operations
4 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeDirector of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview. Your primary focus will be on...
-
Financial Controller
14 hours ago
Lookout Mountain, Georgia, United States See Rock City inc Full timeJob SummaryThe Financial Controller at See Rock City inc will oversee the accounting team, managing day-to-day general accounting and financial functions. This role will implement policies and procedures for financial reporting. The successful candidate will work under the direction of the VP of Finance, overseeing the following key responsibilities:Key...
-
Director of Lodging Operations
1 month ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeDirector of Lodging Job DescriptionAbout the Role:We are seeking an experienced and passionate leader to join our team as the Director of Lodging. As a key member of our Senior Leadership Team, you will be responsible for overseeing the overall operations of our lodging venues, including the Chanticleer Inn and Grandview.Key Responsibilities:Deliver...
-
Starbucks Barista Position
2 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeJob Title: Starbucks BaristaSee Rock City Inc is seeking a highly motivated and customer-focused Starbucks Barista to join our team.Job Summary:We are looking for a skilled and enthusiastic Barista to provide exceptional customer service and maintain a clean and organized workspace. The ideal candidate will have a passion for delivering high-quality...
-
Director of Lodging Operations
4 weeks ago
Lookout Mountain, Georgia, United States See Rock City Inc Full timeDirector of Lodging Job DescriptionWe are seeking a highly skilled and experienced Director of Lodging to lead our lodging team at See Rock City, Inc. The ideal candidate will have a passion for hospitality, a deep understanding of the industry, and a proven track record of leadership and team management.Key Responsibilities:Oversee the overall operations of...
-
Covenant Dining Student Associate
4 weeks ago
Lookout Mountain, Georgia, United States Creative Dining Services Full timeJob Title: Covenant Dining Student AssociateCreative Dining Services is seeking a Part Time Student Associate to join our team at Covenant College in Lookout Mountain, Georgia.About the Role:This is a General Food Service Worker position that performs a wide range of duties involved with preparing and/or serving food and beverages in one or more of a variety...
-
Business Development Manager
4 weeks ago
Lookout Mountain, Georgia, United States BRANDON HERNDON Full timeLead Our Team as a Sales RepresentativeBrandon Herndon is seeking a dynamic leader to join our organization. As a Sales Representative, you will be responsible for servicing our existing client base, researching new business opportunities, and supervising a team of professionals.Key Responsibilities:Develop and maintain strong relationships with existing...
Guest Service Representative
2 months ago
Job Summary
We are seeking a highly skilled Guest Service Representative to join our team at See Rock City Inc. as a Guest Service Specialist. This role offers the opportunity to contribute to one of the area's most unique boutique lodging experiences atop historic Lookout Mountain.
Key Responsibilities
- Deliver exceptional customer service to internal and external customers in line with the organization's mission, culture, and values.
- Model appropriate guest and partner interaction at all times.
- Interact with guests on property, via phone, and via email to assist with any questions they may have regarding general inquiries and/or the surrounding area and attractions.
- Respond to guest inquiries and needs on-site.
- Process transactions such as retail sales, deposits, and general payments.
- Engage in general cash-handling procedures.
- Oversee daily operation of main guest house.
- Open and close the main guest house each day.
- Maintain pool and recreational area, when open, ensuring the space is ready for guests and safe.
- Regularly inspect property for any issues or needs.
- Notify manager of any general property maintenance issues.
- Perform the set-up, maintenance, and operation of the morning and evening food service.
- Clean and stock bathrooms as well as cleaning of the other non-guest room areas.
- Coordinate and facilitate guest check-ins/check-outs, including the movement of guests between rooms, when needed.
- Ensure property and assets are kept secure at all times.
- Ensure that company policies and procedures are followed and enforced at all times.
- Perform other duties as assigned by management.
Requirements
- Must be at least 18 years old.
- Previous related experience preferred, in lodging, hospitality, or related field and willingness to receive training.
- Possess a kind personality, the desire to contribute to a great team.
- Ability to display a professional, engaging, and polite image to guests and team partners.
- Ability to speak effectively in one-on-one and small group situations knowing that your feedback and input is important to the team.
- Ability to read and understand operational documents.
- Ability to work effectively with a team in a fast-paced, efficient, environment.
- Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed.
- Required to regularly use hands and fingers. Ability to lift/move up to 40 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.
