Student Records Coordinator

2 weeks ago

Philadelphia, Pennsylvania, United States Adams and Associates, Inc. Full time

Position Overview:

The individual in this role is accountable for the upkeep, precision, and thoroughness of student documentation and schedules.

Leadership and Oversight:

Assists the Records Lead in overseeing the Records Clerk, when applicable.

Key Responsibilities:

  • In the absence of the Student Records Manager, oversees the Student Records team.
  • Maintains strict confidentiality regarding sensitive information, including operational policies, handbooks, employee data, program details, financial records, and any other confidential material.
  • Conducts audits and verifies the accuracy and integrity of all student records upon separation.
  • Ensures meticulous and complete management of student records to support the timely submission of essential reports, including CPP and CDP records.
  • Guarantees compliance with the standards and requirements of the CIS database management system.
  • Adheres to all USDOL and Job Corps regulations concerning student accountability and documentation, as well as Financial Audit standards.
  • Provides assistance to students regarding pay, allowances, leave, and travel inquiries.
  • Facilitates training for Records Clerks and other departmental staff in the management and completion of student records, ensuring adherence to USDOL standards, PRH, CIS, and other directives.
  • Ensures accurate and complete maintenance of student records to facilitate timely reporting (e.g., morning reports, weekly updates, leave records, enrollment, pay, etc.).
  • Understands and implements program integrity according to Adams SOPs, PRH, and Job Corps regulations.
  • Delivers exceptional customer service consistently.
  • Provides necessary training for both new and existing employees.
  • Mentors and models the Career Success Standards as mandated by the PRH.
  • Demonstrates respect and courtesy towards students while holding them accountable for their conduct.
  • Ensures quality services for students, focusing on meeting their needs and pursuing improvements in service delivery.
  • Communicates ideas and information clearly and concisely, contributing meaningfully to group efforts and providing timely information to DOL/Company as needed.
  • Collaborates with staff across all departments to ensure effective supervision and support services for students.
  • Accepts guidance and direction from the Center Director/Center Duty Officer/Shift Manager, including temporary assignments to fulfill responsibilities in other departments.
  • Performs additional duties as assigned.

Qualifications

Education & Experience:

  • High School Diploma is required; an Associate Arts Degree in Data Processing, Business Management, or a related field is preferred.
  • Proficiency in Microsoft Office applications is required.
  • Experience in a supervisory role is desirable.

Adams and Associates, Inc. adheres to the regulations outlined in 41 CFR §§ a), a) and a), which prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, as well as against all individuals based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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