Student Records Coordinator

2 weeks ago

Philadelphia, Pennsylvania, United States Adams and Associates, Inc. Full time

Position Overview:

The role involves ensuring the meticulous upkeep, precision, and thoroughness of student documentation and schedules.

Leadership and Oversight:

Assists the Records Lead in overseeing the Records Clerk, if applicable.

Key Responsibilities:

  • In the absence of the Student Records Manager, oversees the Student Records team.
  • Maintains strict confidentiality regarding sensitive information, including operational policies, handbooks, employee data, program details, financial records, and student information.
  • Conducts audits and verifies the accuracy and integrity of all departing student records.
  • Ensures the precise and comprehensive management of student records to enable timely submission of necessary reports, including CPP and CDP records.
  • Guarantees compliance with the requirements of the CIS database management system.
  • Adheres to all USDOL and Job Corps guidelines concerning student accountability and documentation, while meeting Financial Audit standards.
  • Provides assistance to students regarding pay, allowances, leave, travel, and related matters.
  • Facilitates training for Records Clerks and other departmental staff on the maintenance and completion of student records, ensuring adherence to applicable USDOL standards, PRH, CIS, and other directives.
  • Ensures timely submission of essential reports (e.g., morning report, weekly report, leave records, enrollment, pay, etc.) through accurate record maintenance.
  • Understands and implements program integrity in accordance with Adams SOPs, PRH, and Job Corps regulations.
  • Delivers exceptional customer service consistently.
  • Provides necessary training for both new and existing employees.
  • Mentors and models the Career Success Standards as outlined by the PRH.
  • Demonstrates respect and courtesy towards students while holding them accountable for their actions.
  • Ensures quality services for students, striving for continuous improvement and enhancement of services.
  • Communicates ideas and information clearly and concisely, contributing meaningfully to team efforts.
  • Collaborates with staff across all departments to ensure effective supervision and support for students.
  • Accepts guidance and supervision from the Center Director/Center Duty Officer/Shift Manager, including assignments to temporarily fulfill responsibilities in other departments.
  • Performs additional duties as assigned.

Qualifications:

Education & Experience:

  • High School Diploma is required; an Associate Arts Degree in Data Processing, Business Management, or a related field is preferred.
  • Proficiency in Microsoft Office applications is essential.
  • Previous supervisory experience is desirable.

Adams and Associates, Inc. adheres to the regulations prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, as well as against all individuals based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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