Executive Support Coordinator
1 week ago
MyKelly is looking for a dedicated Administrative Support Associate to become a vital part of our energetic team. If you thrive in a collaborative environment and are seeking a role that offers both stability and opportunities for advancement, this position may be ideal for you.
Compensation:
Base hourly wage: $20.85, with an additional health and welfare benefit of $4.57/hour, which can be chosen as cash, medical benefits, or a 401k contribution.
Essential Qualifications:
- Minimum of two years of general office experience.
- Proficient in various office software, particularly Microsoft Office.
- Ability to work on-site and navigate the office environment effectively.
- Maintain a high level of awareness regarding internal and external security protocols.
- Must successfully complete a background investigation, including criminal, education, and employment checks; credit and/or driving records checks may also be required.
- U.S. citizenship is mandatory, along with the ability to obtain necessary clearances.
- Physical capability to frequently lift and carry up to 45 lbs and stand for extended periods during shifts.
- Operate equipment for high-speed scanning, mailing, and metering.
- Prepare and send envelopes containing passports and related documents.
- Box and archive files for efficient storage.
- Engage with passport applicants at designated counters.
- Ensure appointments are scheduled appropriately.
- Review passport applications and supporting documents for completeness and compliance.
- Verify accuracy and quality of passport books before distribution.
- Process refund and reimbursement requests.
- Handle credit card payments and manage transaction reports.
- Assist in training Acceptance Agents by preparing materials and conducting sessions.
- Maintain electronic records of passport acceptance facilities.
- Contact applicants for necessary documentation.
- Resolve issues with undeliverable mail and document actions taken.
- Generate correspondence to address application discrepancies.
- Support various special projects as directed by management.
- Provide administrative support during breaks by answering phones.
- Ability to perform repetitive tasks such as lifting, sitting, reaching, and filing.
- Willingness to stand in public areas while assisting customers.
- Ability to work in various weather conditions as required.
MyKelly is a premier staffing agency that partners with the federal government and its key suppliers, providing a range of workforce solutions. We are committed to connecting talented professionals with opportunities in various sectors, including engineering, IT, administration, scientific, and healthcare. Join us in making a difference in the workforce.
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