Execution Services Specialist
5 days ago
About the Role
We are seeking a highly motivated and detail-oriented individual to join our Client Services team as an Execution Services Specialist. The ideal candidate will have a strong desire to work in a fast-paced dynamic trading environment and possess excellent communication and problem-solving skills.
Key Responsibilities
As an Execution Services Specialist, you will be responsible for providing level 1 trade, system, and integration support to clients. This will include:
- Providing telephone, chat, and email support to clients using GUI-based or automated remote trading applications
- Proactive monitoring of execution algorithms and mitigating trading risk
- Troubleshooting system and client connectivity issues
- Developing an understanding of execution algorithms and BestEx Research applications and explaining them to clients
- Helping clients with customization of BestEx Research products
- Performing Trade Cost Analysis
- Trade support and application-level troubleshooting of orders generated by BestEx Research's execution algorithms
- Performing QA of internal trading tools, algorithms, and risk applications and documenting as needed
- Coordinating application deployment with infrastructure management and software engineering teams
- Working with brokers and vendors to integrate BestEx Research's execution algorithms
- Assisting in client onboarding and account creation
Requirements
To be successful in this role, you will need:
- Bachelor's degree or equivalent experience
- Concentrations in Computer Science, Mathematics, Statistics, Finance, or Economics are preferred
- Previous financial industry or trading experience is a plus
- Experience or working knowledge of SQL, Python, MS Excel
- Professional, motivated attitude
- Strong interpersonal skills and ability to manage multiple issues in a fast-paced, high-pressure technology environment
- Independent self-starter and a keen attention to detail
About BestEx Research Group
BestEx Research Group is a leading provider of trading solutions and research tools. We are committed to helping investors reduce their trading costs in an increasingly complex market structure. Our team is passionate about creating and shaping industry-defining products, and we are seeking like-minded individuals to join us.
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