Restaurant Operations Assistant

6 days ago


Lawrenceburg, Tennessee, United States Domino's Pizza LLC Full time
Job Description

**Job Summary:**

We are seeking a highly motivated and detail-oriented Management Trainee Assistant Manager to join our team at Domino's Pizza LLC. As a Management Trainee Assistant Manager, you will be responsible for overseeing the production and delivery of our store's goods and services during your shifts.

Key Responsibilities:

  • Participate in the Management Training Program to develop managerial skills and knowledge.
  • Assist the manager in all activities relating to store operations, including production, delivery, and customer service.
  • Complete all orientation, onboarding, training, security, and driver safety program requirements as a condition of employment.
  • Comply with all company standards and policies, including safety and security manual, MSDS, image, product, sanitation, and other policies.
  • Report to work on time as scheduled in full uniform.
  • Understand, practice, and enforce guidelines presented in Sexual Harassment training and materials.
  • Maintain valid driver's license, liability insurance, and working auto for delivery.
  • Assistant Managers are fully trained in the delivery process since delivery is required periodically.
  • Maintain an effective means of contact at all times for situations requiring a quick response.
  • Demonstrate a willingness to learn and advance in levels of management. Attend appropriate training classes as scheduled and successfully complete class exams.
  • Maintain personal and professional conduct reflecting company standards, policy, and ethics.
  • Resolve conflicts and handle unstable situations with employees and customers.
  • Listen and communicate with customers on the telephone and in person in a friendly and courteous manner. Resolve customer problems and complaints.
  • Coordinate store production and operation during periods of high stress. High demand for pizzas may exceed production. Demand is characterized by unpredictability.
  • Enter computer data using a standard keyboard and function keys.
  • Accurately receive and record a customer's order within 2 (two) minutes.
  • Know and fulfill the terms of the Product Guarantee and the company's service objectives.
  • Perform mathematical computations.
  • Correctly count currency, coins, and checks to make change for customers and drivers, and to prepare daily deposits.
  • Move safely and swiftly from phone counter to makeline to ovens within the area available.
  • Prepare pizzas and other food items according to company and Domino's Pizza standards. Must be able to make a pepperoni pizza within 60 seconds after training is complete.
  • Use the scale to assure correct portioning on pizzas.
  • Oven management, including loading, unloading, cutting, and boxing pizzas.
  • Direct, manage, and perform multiple tasks proficiently and competently.
  • Maintain sanitation expectations and standards.
  • Take inventory and complete associated paperwork.
  • Prepare food, including opening cans with a can opener, arranging stock in the walk-in cooler, and carrying food and dough trays to the pizza making area.
  • Maintain sufficient supplies of food and boxes in the production area of the store.
  • Maintain sufficient supplies for store operation through proper ordering.
  • Lift and move items with a size of 15 inch high X 18 1⁄4 inch deep X 26 1⁄8 inch wide.
  • Lift and move items with a weight of 26 pounds.
  • Remain mobile for periods of at least 3 hours.
  • Print, maintain, and analyze daily computer reports for store trends and profitability data.
  • Complete accurate records.
  • Complete necessary bookkeeping procedures.
  • Understand and follow instructions as directed by the Area Supervisors, Vice President of Operations, or Franchisees.
  • Assist in training and enforcing all safety and security policies and procedures.
  • Direct daily store operations by listening, training, motivating, communicating, and working with store team members.
  • Assist in supervising all phases of production.
  • Assist in hiring, training, and scheduling Team Members.
  • Perform other related duties as required to maintain store sanitation, productivity, and profitability.
  • Comply with the Nondisclosure/Noncompetition Agreement.

Qualifications:

  • Open availability (40 to 50 hours per week)
  • Full-time position
  • Some fast food restaurant experience
  • Excellent customer service attitude
  • Quick learner

Additional Information:

All your information will be kept confidential according to EEO guidelines.

**Compensation:** $15 per hour, with opportunities to earn up to $18 per hour through hard work and performance.



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