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Supply Chain Coordinator

2 months ago

Lawrenceburg, Tennessee, United States Plasman Full time
Job Overview

Company: Plasman

Plasman is a prominent global player in the automotive and manufacturing sector, boasting multiple facilities across North America and Europe. With over 40 years of experience, our collaborative ethos and dedication have positioned us as a leader in automotive components. We believe that perspective is the key to transforming the possible into the impossible.

At Plasman, you will collaborate with exceptional talent to influence the future of our global enterprise. Our workforce is our greatest asset, comprising individuals from diverse backgrounds who work together to achieve collective success. We are Plasman, and we embody One Driving Force™.

Position Summary:

The role involves managing customer orders, ensuring effective communication regarding order status, and maintaining strong customer relations.

Key Responsibilities:
  • Process customer orders and provide timely updates to enhance customer satisfaction.
  • Place orders with vendors and maintain ongoing communication regarding order status.
  • Coordinate logistics and transportation to ensure prompt delivery of customer orders.
  • Engage with other vendors, such as independent machine shops, to guarantee on-time delivery.
  • Ensure pricing accuracy for both customers and vendors to meet company profit objectives.
Qualifications:
  • 2-5 years of experience in customer service within a dynamic office environment.
  • Bilingual in Spanish is advantageous for communication with vendors.
  • Support the Materials Manager and Shipping Department in daily operations and customer communications.
Reporting Structure:

This position reports directly to the Materials Manager.

Responsibilities Include:
  • Daily monitoring of customer portals and communication with customers as needed.
  • Assisting the Shipping Department with documentation and scheduling pickups.
  • Participating in cycle counts and physical inventories.
  • Engaging in plant-wide 5S initiatives and promoting teamwork.
  • Maintaining a clean and safe work environment.
  • Creating and managing spreadsheets, data tables, and reports.
  • Ensuring compliance with quality and safety standards.
Education and Experience:

A high school diploma or equivalent is required. Basic computer skills, including proficiency in Microsoft Office, are essential.

Skills Required:
  • Strong communication and time management skills.
  • Ability to build rapport with customers and work collaboratively.
  • Self-motivated with a proactive approach to tasks.

Plasman is committed to providing a diverse and inclusive workplace, valuing the unique talents and strengths of each employee.

For more information about our company culture and capabilities, please visit our website.