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Restaurant Operations Manager

2 months ago

Lawrenceburg, United States Wendy's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our management team, you will be responsible for leading a team of Shift Managers and Crew Members to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of Shift Managers and Crew Members to achieve sales and customer service goals.
  • Operations Management: Oversee all aspects of restaurant operations, including food preparation, inventory management, and customer service.
  • Training and Development: Provide training and development opportunities to Shift Managers and Crew Members to enhance their skills and knowledge.
  • Customer Service: Ensure that all customers receive exceptional service and that their needs are met.
  • Sales and Profitability: Drive sales growth and profitability through effective management of inventory, labor, and customer service.
Requirements
  • Experience: Minimum of three to four years of experience in a leadership role in the food service industry.
  • Education: High school diploma or equivalent required; some college experience or military background a plus.
  • Skills: Demonstrated ability to lead and manage operations in a fast-paced environment; knowledge of food safety procedures and standards; flexible work availability.
What We Offer
  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including free meals and uniforms, yearly bonus program, and access to our health care, vision, and dental plans.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within the company.
  • Positive Work Environment: We strive to create a positive and supportive work environment that encourages teamwork and collaboration.