Clinical Office Coordinator

2 weeks ago


Tempe, Arizona, United States Phoenix Pointe Psychiatry, LLC Full time
Job Overview

Position: Clinical Office Coordinator
Type: Full-Time, In-Person
Hourly Wage: $18 - $20

About Our Organization:
Phoenix Pointe Psychiatry is a premier mental health facility committed to delivering outstanding psychiatric care to our community. We emphasize a nurturing and supportive atmosphere for both our patients and team members. We are in search of a dedicated and detail-oriented individual to become a vital part of our administrative team.

Core Responsibilities:

  • Patient Engagement: Welcome patients with warmth and facilitate their check-in process. Provide exceptional customer service while addressing any questions or concerns.
  • Appointment Management: Oversee the scheduling and rescheduling of appointments. Collaborate with patients and healthcare providers to optimize clinic operations.
  • Administrative Duties: Execute general office responsibilities, including answering phone calls, organizing files, and managing correspondence. Ensure patient records are meticulously maintained and updated.
  • Insurance Verification: Confirm patient insurance details and assist with billing and claims processing. Ensure adherence to insurance protocols and manage financial transactions effectively.
  • Confidentiality Assurance: Uphold stringent confidentiality standards and protect patient information in compliance with HIPAA regulations.
  • Patient Monitoring: Oversee patients undergoing specific treatments, documenting observations and ensuring proper discharge procedures are followed.

Qualifications:

  • Experience: Previous experience in a healthcare or psychiatric environment is preferred. Familiarity with electronic medical records (EMR) systems is advantageous.
  • Skills: Strong communication and interpersonal abilities. Excellent organizational skills and meticulous attention to detail. Proficiency in Microsoft Office Suite and other relevant software.
  • Education: A Bachelor's degree is preferred, along with certification as a medical assistant.
  • Personal Attributes: Capacity to manage sensitive situations with professionalism and empathy. Strong multitasking skills and a commitment to providing an exceptional patient experience.

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