Landlord Relations Coordinator

7 days ago


Woburn, Massachusetts, United States Global Channel Management, Inc Full time

Job Summary: We are seeking a highly skilled Landlord Relations Coordinator to join our team at Global Channel Management, Inc.

About the Role: As a Landlord Relations Coordinator, you will be responsible for building and maintaining strong relationships with landlords, ensuring seamless communication and efficient resolution of issues.

Key Responsibilities:

  • Answer a high volume of incoming inquiries and respond to customer concerns in a timely and professional manner.
  • Receive, log, sort, and redirect a large volume of incoming mail and correspondence, and forward to the appropriate teams within one business day of receipt.
  • Scan and upload leases, amendments, renewal notices, and other correspondence to ensure accurate and up-to-date records.
  • Perform administrative tasks such as data entry, filing, and reporting to support the team's efforts.
  • Collaborate with cross-functional teams to resolve issues and improve processes.

Requirements:

  • 2 years' experience in a related field, preferably in property management or real estate.
  • Excellent communication and interpersonal skills to build strong relationships with landlords and colleagues.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Proficiency in Salesforce or similar CRM software.


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