Real Estate Relations Specialist

6 days ago


Woburn, Massachusetts, United States Global Channel Management, Inc Full time

Job Summary: We are seeking a highly skilled Landlord Relations Coordinator to join our team at Global Channel Management, Inc.

About the Role: As a Landlord Relations Coordinator, you will be responsible for building and maintaining strong relationships with landlords, ensuring seamless communication and efficient resolution of issues.

Key Responsibilities:

  • Answer a high volume of incoming inquiries and respond to customer concerns in a timely and professional manner.
  • Receive, log, sort, and redirect a large volume of incoming mail and correspondence, and forward to the appropriate teams within one business day of receipt.
  • Scan and upload leases, amendments, renewal notices, and other correspondence to ensure accurate and up-to-date records.
  • Perform onsite duties five days a week, providing exceptional customer service and support to landlords and other stakeholders.

Requirements:

  • 2 years' experience in a related field, preferably in property management or real estate.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with landlords and other stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

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