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Healthcare Administrative Coordinator

2 months ago

Woburn, Massachusetts, United States Excel Orthopaedic Specialists Full time
Position Overview

We are looking for a committed and meticulous Medical Secretary to provide essential administrative assistance within our healthcare organization. This role is vital in ensuring efficient operations and optimal patient care.

Key Responsibilities:
  • Schedule Management: Oversee provider calendars and appointment templates.
  • Appointment Coordination: Arrange patient visits while addressing scheduling challenges and optimizing time slots.
  • Referral Handling: Acquire, manage, and resolve issues related to referrals and authorizations for various medical services.
  • Communication: Actively relay any patient care concerns to clinical staff.
  • Documentation: Complete necessary pre- and post-operative paperwork, including school notes and medical necessity forms.
  • External Appointment Scheduling: Assist in coordinating outside medical appointments, such as imaging and hospital procedures.
  • Collaboration: Foster positive interactions with patients, healthcare providers, and administrative departments to ensure seamless care coordination.
Qualifications:

The ideal candidate will possess:

  • Proficiency in managing a high-volume call system.
  • Previous experience in a healthcare or customer service environment is preferred.
  • The ability to work autonomously.
  • Excellent telephone and interpersonal skills.
  • A collaborative spirit and a commitment to teamwork.
  • Strong written and verbal communication skills for effective interaction with healthcare professionals and patients.
  • Attention to detail and efficient documentation capabilities.
  • Familiarity with electronic medical records (EMR) systems.
  • A personable attitude and the capacity to prioritize multiple tasks.
Accessibility:

If you require accommodations due to a disability to participate in the application process, please reach out for assistance.

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