Retail Operations Supervisor
5 days ago
We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, while providing an exceptional customer experience.
Key Responsibilities- Merchandise Management: Oversee the receipt and processing of merchandise, ensuring that products are properly tagged, hung, and secured.
- Team Leadership: Train and mentor Associates on merchandising and processing principles, and provide guidance and support to ensure the team is working efficiently.
- Customer Service: Engage and interact with customers, providing a positive and personalized shopping experience.
- Store Maintenance: Maintain a clean and organized store environment, including the backroom area.
- Inventory Management: Ensure accurate and efficient inventory management, including receiving, stocking, and rotating merchandise.
- Productivity and Efficiency: Monitor and improve productivity and efficiency, identifying areas for improvement and implementing solutions.
- Communication: Communicate effectively with management and Associates, providing progress updates and addressing priorities.
- Leadership Experience: 1 year of retail leadership experience, with a focus on operations and customer service.
- Communication Skills: Excellent communication and organizational skills, with the ability to work effectively with a team.
- Adaptability: Ability to adapt to changing priorities and situations, with a focus on providing excellent customer service.
- Physical Demands: Ability to lift heavy objects, with or without reasonable accommodation.
We offer a competitive compensation package, including a starting pay range of $13.00 to $13.50 per hour. Additional benefits include Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
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