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Retail Sales Specialist

2 months ago

Kissimmee, Florida, United States Asurion Full time

Job Title: Retail Sales Technician

Job Summary: We are seeking a highly skilled Retail Sales Technician to join our team at Asurion. As a Retail Sales Technician, you will be the face of Asurion, delivering award-winning, personalized customer experiences and providing technical expertise to troubleshoot and repair customer electronic devices.

Key Responsibilities:

  • Provide technical expertise to troubleshoot and repair customer electronic devices
  • Deliver award-winning, personalized customer experiences
  • Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
  • Achieve sales goals
  • Manage inventory
  • Organize same-day pick-up inventory (packing, shipping, receiving, and handing off packages to delivery drivers)
  • Partner with cross-functional teams to deliver programs/processes and provide feedback
  • Self-manage and set priorities
  • Multi-task in a fast/retail environment

Requirements:

  • 1+ years of customer service/retail sales experience (preferred)
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)
  • Basic knowledge of Microsoft Office

What We Offer:

  • Ongoing training to grow your skills
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • Skills development and hands-on training
  • And more Asurion offers a wide range of perks and benefits for mental, physical and financial health

About Asurion:

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.