Retail Operations Assistant Manager
2 weeks ago
Position: Retail Operations Assistant Manager
Reports To: Store Manager
Direct Reports: None
Status: Full-Time
Classification: Non-Exempt
Division: Operations
Role Summary:The Retail Operations Assistant Manager plays a crucial role in facilitating the timely shipment of products to and from TPH Holdings LLC distribution centers.
Key Responsibilities:- Oversee the shipping and receiving processes of merchandise.
- Prepare and fulfill customer orders for prompt delivery.
- Conduct inventory management and cycle counts.
- Coordinate schedules for contract drivers based on operational needs.
- Address customer inquiries and resolve complaints effectively.
- Perform store opening and closing tasks.
- Manage cash handling, including cash counts and deposits.
- Organize and maintain stock levels of parts.
- Handle incoming calls professionally.
- Ensure cleanliness of the store and front counter.
- Maintain a tidy warehouse and promote a safe working environment.
- High School Diploma or GED equivalent.
- 1 to 2 years of experience in an automotive parts retail setting.
- 1 to 2 years of experience in the aftermarket auto parts sector.
- Strong motivation to deliver exceptional customer service.
- Excellent communication and interpersonal abilities.
- Ability to pass a criminal background check and drug screening.
We provide a competitive compensation package that includes a variety of attractive benefits such as medical, dental, vision, life insurance, 401k, paid time off, and opportunities for career advancement.
Physical and Environmental Requirements:This position typically involves a 9-hour workday that includes activities such as reaching, standing, walking, kneeling, lifting, and carrying. The role requires the ability to thrive in a fast-paced environment, with the potential for heavy lifting of 50 lbs or more. Employees are also expected to participate in routine housekeeping tasks, including dusting, sweeping, mopping, restroom maintenance, and trash disposal.
TPH Holdings LLC is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screening that aligns with the company's employment guidelines.
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