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Retail Sales Associate

2 months ago

Kissimmee, Florida, United States Holidayinnclub Full time

Position Title: Retail Cashier

Job Category: Resort Operations

Job Summary:

The Retail Cashier plays a crucial role in delivering exceptional service to our guests. This position is dedicated to creating a welcoming atmosphere by greeting and acknowledging each guest, showcasing extensive product knowledge, and assisting with product selections through effective suggestive selling techniques. The role emphasizes support for guests in various areas including food and beverage, retail, and recreational services.

Key Responsibilities:

  1. Provide outstanding customer service to enhance the guest experience.
  2. Assist guests with inquiries related to food and beverage products as well as retail offerings.
  3. Process sales transactions accurately at the register for food, retail, and other merchandise.
  4. Organize and arrange product displays to highlight featured items.
  5. Monitor inventory levels, restock merchandise, and assist with product placement on the sales floor.

Qualifications:

Candidates must possess a high school diploma or GED along with some experience in cash handling, or a suitable combination of education and training. Bilingual skills are advantageous.

Essential Skills:

  • Exceptional guest relations skills with the ability to address guest inquiries effectively.
  • Capability to work across various functions, including retail and food services, with a solid understanding of golf-related products and sales techniques.
  • Proficiency in handling payment transactions with accuracy.
  • Strong verbal and written communication skills, ensuring clear documentation of transactions.

This role requires high levels of guest interaction, necessitating patience, tact, and effective problem-solving abilities.