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Retail Key Carrier Supervisor

2 months ago


Kissimmee, Florida, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Key Carrier to join our team at HomeGoods. As a Key Carrier, you will play a critical role in maintaining the overall success of our store by providing exceptional customer service, leading store operations, and ensuring a positive and productive work environment.

Key Responsibilities
  • Customer Service: Create a positive internal and external customer experience by providing exceptional service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
  • Store Operations: Act as Manager on Duty, adhering to company policy and procedure, and ensure that all store operations are executed according to company guidelines.
  • Team Leadership: Lead and motivate store teams to achieve sales goals, maintain a clean and organized store environment, and ensure that all store policies and procedures are followed.
  • Inventory Management: Ensure accurate inventory levels, manage merchandise flow, and maintain a high level of product knowledge to provide excellent customer service.
  • Communication: Communicate effectively with management and store teams to ensure seamless store operations, provide progress updates, and address any issues or concerns.
Requirements
  • Experience: 1 year retail experience, 6 months leadership experience
  • Skills: Excellent customer service skills, strong leadership and communication skills, ability to work in a fast-paced environment, and knowledge of company standard software, systems, and procedures.
  • Availability: Able to work a flexible schedule, including nights and weekends.
What We Offer

At HomeGoods, we offer a competitive salary, benefits package, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.