Office Support Specialist

2 weeks ago


Santa Fe, New Mexico, United States ATA Services Inc Full time

Company Overview: ATA Services, Inc. is a reputable organization dedicated to providing exceptional customer service and administrative support.

Position Summary: We are currently looking for an Office Support Specialist to join our team. This role involves a variety of administrative tasks aimed at ensuring smooth operations within our office environment.

Key Responsibilities:

  • Deliver outstanding customer service while addressing inquiries and resolving issues efficiently and professionally.
  • Manage daily correspondence, including tracking and processing returned documents and ensuring proper filing.
  • Oversee the timely receipt and processing of medical and vision reports to maintain accurate customer records.
  • Handle front desk responsibilities, assisting clients with various transactions and providing direction as needed.
  • Process payments and maintain accurate records related to citations and judgments.
  • Respond to inquiries related to driver records and assist in merging non-driver information as required.
  • Facilitate the processing of applications and documentation for various licenses and permits.
  • Ensure compliance with court and child support requirements by updating records accurately.
  • Manage mail distribution and ensure proper tracking of confidential record requests.
  • Complete daily tasks related to payment processing and maintain organized work queues.
  • Work in an office setting that requires extensive use of computers and telecommunication devices.

Qualifications:

  • Ability to pass a background check and fingerprinting.
  • High school diploma or equivalent is required.
  • Demonstrated experience in an administrative support role.
  • Proficient in basic computer applications, including Microsoft Word and Excel.
  • Excellent written and verbal communication skills, with the ability to interact professionally.
  • Strong organizational skills and attention to detail are essential for success in this position.

Equal Employment Opportunity: ATA Services, Inc. is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or genetics. We also prohibit any form of workplace harassment.



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