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Administrative Support Specialist

2 months ago

Santa Fe, New Mexico, United States Christus Health Full time

Job Title: Administrative Support Specialist

Company: Christus Health

Job Summary:

We are seeking a highly skilled Administrative Support Specialist to join our team at Christus Health. As a key member of our nursing administration team, you will provide administrative support to our patient care directors, ensuring the smooth operation of our healthcare services.

Key Responsibilities:

  • Administrative Support: Provide administrative support to patient care directors, including scheduling, correspondence, and data entry.
  • Communication: Develop and maintain effective communication with patients, families, and healthcare teams to ensure seamless care coordination.
  • Organizational Skills: Utilize strong organizational skills to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficient in Microsoft Office Suite applications, with the ability to learn and adapt to new software and systems.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare teams, ensuring a positive experience.
  • Team Collaboration: Collaborate with healthcare teams to achieve departmental goals and objectives.

Requirements:

  • Education: High school diploma or equivalent required; completion of secretarial/computer training post-high school or two years of secretarial experience in a hospital or clinic environment preferred.
  • Certification/Licenses: None required.
  • Skills:
    • Proficiency in Microsoft Office Suite applications at an intermediate to advanced level.
    • Familiarity with medical terminology.
    • Knowledge of Human Resources and hospital policies.
    • Strong organizational, decision-making, and problem-solving skills.
    • Excellent communication and customer relations abilities.
    • Competence in secretarial tasks, phone etiquette, spelling, and grammar.
    • Fluency in English; Spanish proficiency is a plus.
  • Experience: Five years of office or administrative support experience required.
  • Nature of Supervision: Reports to Assigned Patient Care Directors.
  • Environment: Works in a clean, well-lighted, ventilated, and smoke-free environment with occasional patient interactions. Exposure to VDT and may face stressful situations. Flexible working hours to accommodate schedule changes and emergencies.
  • Physical Requirements: Ability to sit for long periods at a computer terminal, frequent use of hands for writing and computer tasks, and occasional standing, walking, stooping, and reaching. Moderate physical effort, including lifting up to 15 lbs.