Patient Travel Coordinator

2 days ago

Cincinnati, Ohio, United States Medpace Full time
Job Summary:

The Patient Travel Coordinator will play a crucial role in establishing and cultivating Medpace's global patient travel services. This position will be responsible for coordinating travel logistics and reimbursing out-of-pocket expenses for patients participating in clinical trials. The goal is to provide a positive experience for patients by easing the financial burden and coordination effort associated with traveling to clinics.

Key Responsibilities:
  • Main point of contact for patients and clinic nurses to receive and fulfill travel and payment requests
  • Work with clients and trial managers to create guidelines and parameters for each new study
  • Coordinate logistics and translation needs with various outside vendors
  • Effectively plan for future visit needs and utilize efficiencies whenever possible
  • Track spending and prepare monthly usage financial reporting
  • Maintain effective and efficient communication
Qualifications:
  • Bachelor's degree
  • Minimum 2 years experience in a patient-facing role
  • Knowledge and experience of global travel logistics, infrastructure, and cost drivers
  • Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients
  • Prior experience of working within a clinical research/healthcare setting
  • Spanish speaking is a bonus, however not essential
  • Effective time management skills, with a strong ability to manage multiple projects and timelines
  • Computer literacy and knowledge of Microsoft Office products
About Medpace:

Medpace is a full-service clinical contract research organization (CRO) providing Phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through our scientific and disciplined approach.

Why Medpace?

At Medpace, we are committed to making a difference in the lives of patients and families affected by disease. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering high-quality services and making a positive impact on the world.

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