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Healthcare Assistant Patient Coordinator
2 months ago
Join a distinguished organization recognized as a Top Workplace and a leader in employee satisfaction.
Tri State Urologic Services is currently seeking a Healthcare Assistant to serve as a Patient Coordinator. This role is primarily administrative, with full-time hours from Monday to Friday, 8:00 AM to 4:30 PM.
Role Summary: Focused on managing the care of patients with Overactive Bladder (OAB).
Key Responsibilities include:
- Adhere to the OAB care pathway.
- Maintain the OAB patient database within Clinical I.
- Extract data from weekly reports to identify eligible patients.
- Guide patients from diagnosis through to treatment satisfaction.
- Coordinate office appointments for patients.
- Distribute OAB surveys to patients.
- Facilitate procedure orders on behalf of the physician.
- Process prescriptions as directed by the physician.
- Document all patient interactions in the Integra/Database.
- Act as the primary contact for patients throughout their care journey.
- Participate in OAB dinners, committee meetings, and procedural discussions.
- Provide support for other care pathways as necessary.
- Perform additional duties as assigned.
Benefits Offered:
- No evening, weekend, or holiday shifts.
- Three weeks of paid time off.
- Comprehensive medical, dental, and vision insurance.
- Short-term and long-term disability coverage.
- Life and accident insurance options.
- 401(k) retirement plan.
- Potential for a $2000 referral bonus.
Qualifications:
- Completion of a Medical Assistant program and relevant work experience.
- Strong critical thinking, problem-solving, communication, and customer service skills are essential.
- Dependability, self-motivation, attention to detail, and organizational skills are required.
- Ability to work independently while managing multiple tasks.
- Familiarity with Allscripts and EMR systems is advantageous.