Patient Access Coordinator
4 days ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Cincinnati Children's Hospital Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration and scheduling process for our patients.
Key Responsibilities- Provide exceptional customer service to patients, families, and staff, ensuring a positive experience throughout the registration and scheduling process.
- Accurately complete patient registration, admission, and scheduling tasks, ensuring compliance with CCHMC policies and procedures.
- Support the Revenue Cycle, Health Information Management, and Regulatory departments by ensuring accurate data entry and maintenance of patient records.
- Identify and address customer requests, questions, or problems in a timely and professional manner.
- Maintain confidentiality and protect patient/family personal medical and financial information at all times.
Cincinnati Children's Hospital Medical Center offers a comprehensive benefits package, including:
- Shift and weekend differential
- Medical coverage starting day 1 of employment
- Pension plan and optional 403(b) supplemental retirement plan
- Tuition reimbursement for continuing education
- Expansive employee discount programs through community partners
- Referral bonus program for current staff
- Support through Employee Resource Groups
To be considered for this role, you must have:
- A high school diploma or equivalent
- No directly related experience required, but a willingness to learn and grow with our team
Cincinnati Children's Hospital Medical Center is an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families.
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