Head of Human Resources Operations

2 weeks ago

East Providence, Rhode Island, United States Feast & Fettle Full time

Thank you for exploring this opportunity; please note that our preferred applicant pathway for this role to ensure review is via our Company LinkedIn post.

Feast & Fettle is on the lookout for an experienced Head of Human Resources Operations to lead and enhance our HR team. This position is vital for ensuring that our production facilities, along with other company locations, maintain a highly engaged, productive, and satisfied workforce.

We seek a candidate who is eager to elevate our dynamic culture, approach challenges with curiosity and a commitment to progress, build deep trust at both individual and collective levels, and maximize holistic individual value for every team member. Collaborating closely with the HR Manager and other department leaders, the Head of Human Resources Operations will strategize and implement HR policies, practices, and programs that nurture our organizational culture, supporting our mission of nourishing everyday life.

About Feast & Fettle

What started as a private chef's service in 2016 has evolved into the Northeast's premier premium, fully-prepared meal delivery service. Each day at Feast & Fettle, we dedicate ourselves to preparing, packing, and personally delivering weekly menu items to our valued Member base across the Northeast. Our mission is both straightforward and expansive: to nourish everyday life. This encompasses the quality of our food, our community involvement, and how our service allows Members to focus more energy on what matters most in their lives.

We believe that fulfilling this mission begins with nourishing the lives of our employees. Among our benefits, all F&F employees enjoy a complimentary meal plan, wellness and education stipends, and access to the services of our in-house social worker. We are devoted to fostering a positive and empowering environment where everyone can bring their best selves to work, contributing to the continuous improvement of the company. Our culture truly distinguishes us from other organizations in the food and hospitality sector. By addressing barriers that individuals may face, we strive to provide meaningful growth opportunities for all.

By joining us at F&F, you become part of a transparent, cross-departmental team that centers joy and ambition—on an exciting growth trajectory which we engage with mindfulness and care. We grow in service of sustainable profitability, mutual support, and thorough maintenance of the superior quality our Members expect.

Key Responsibilities of the Head of Human Resources Operations

  • Lead and mentor the HR team, fostering a values-centered approach to employee support, initiatives, and programming.
  • Design and implement comprehensive HR strategies that align with our business objectives to enhance employee engagement, performance, and satisfaction.
  • Collaborate with senior leadership to develop and execute talent acquisition and retention strategies that support Feast & Fettle's growth and operational needs.
  • Oversee employee relations, benefits administration, HR compliance, and workforce planning in partnership with the COO & Head of People.
  • Act as a steward of our company culture and values, ensuring they are integrated into all aspects of HR operations.
  • Curate our culture daily, amplifying elements that enhance both member and employee experiences, while engaging with curiosity to understand and resolve any conflicts with the culture.
  • Drive the development and implementation of training and development programs that support employee growth and organizational needs.
  • Lead strategic HR projects, including technology enhancements, process improvements, and organizational development initiatives.
Qualifications for a Strong Applicant
  • Hospitality experience is strongly preferred.
  • Proven leadership in HR with a minimum of 5 years of experience in a managerial role, preferably in the food service or related industry.
  • Proficiency in Portuguese or Spanish is highly desirable.
  • A track record of developing and implementing HR strategies that drive business success.
  • Excellent interpersonal and communication skills, with the ability to work effectively with all levels of the organization.
  • Experience with HR technology, including payroll software, time tracking, management, and training tools.
  • A commitment to fostering an inclusive, dynamic, and positive workplace culture.
  • A growth mindset, comfortable with navigating change and leading through it.
Our employees benefit from a diversity of perspectives in leadership. We are committed to creating a workplace that reflects the rich diversity of our team and the communities we serve. We strongly encourage women and people of color to apply to our open positions, even if you don't meet every qualification listed.

What We Offer

Salary range: $100,000 - $125,000

Comprehensive benefits package, including:
  • Medical, dental, and vision coverage - Feast & Fettle covers 65% of employee premiums.
  • Unlimited PTO.
  • Company-issued MacBook.
  • Free weekly F&F meal plan Membership (over $7,500 annual value).
  • 401k plan.
  • Wellness stipend and professional development reimbursement.
  • Paid Parental Leave.
Join us at Feast & Fettle as we continue to expand our impact, offering not just meals, but nourishment for our employees and wider community. If you are a strategic HR leader passionate about amplifying a culture of support, driving employee engagement, and facilitating business growth, we would love to hear from you.

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