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Head of Import Compliance Operations

2 months ago

Providence, Rhode Island, United States Bob's Discount Furniture Full time

Position Overview

The Head of Import Compliance Operations will play a pivotal role in shaping our organization's premier import compliance strategy, overseeing significant annual volumes and expenditures.

About Us

At Bob's Discount Furniture, we take pride in our dynamic work environment and our commitment to excellence. As one of the leading omni-channel furniture retailers in the nation, we have established a strong presence with numerous locations.

Our Commitment to You

We recognize the importance of a supportive workplace, offering a collaborative atmosphere along with competitive benefits. We are excited to share more about what we can offer.

Benefits & Perks

  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Paid Time Off including vacation, personal days, and holidays
  • 401(k) Plan with a substantial company match
  • Pet Insurance for your beloved companions
  • Employer-paid Life Insurance with options for additional coverage
  • Financial Planning resources and Wellness Programs
  • Employee Discounts on our quality furniture from day one
  • Access to additional discounts through our perks program

Our Culture and Values

At Bob's, our core values guide our daily operations and shape our company culture. We emphasize Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun.

Diversity Commitment

We strive to create an inclusive environment where everyone feels valued and respected, reflecting the diverse communities we serve.

Professional Development

We are dedicated to the growth of our team members, offering various professional development opportunities, including training programs and tuition reimbursement.

Key Responsibilities

  • Oversee the performance and relationships with Customs Brokers, conducting regular reviews
  • Establish and implement standard operating procedures and data governance within the Import department
  • Act as the liaison between regulatory agencies, trade partners, and internal teams, providing expert customs guidance
  • Ensure compliance with all import regulations and procedures
  • Continuously analyze the regulatory landscape, particularly regarding tariffs and trade restrictions, and communicate findings effectively
  • Lead the Customs & Import teams in daily operations and long-term planning
  • Collaborate with various departments to ensure compliance with regulatory requirements on new business initiatives
  • Conduct site visits for relationship management and compliance training
  • Facilitate meetings with government agencies to resolve issues and clarify requirements
  • Engage in industry associations to enhance knowledge and promote the brand
  • Provide feedback to regulatory bodies on proposed rules to influence favorable outcomes
  • Develop training materials and conduct workshops to uphold compliance standards

Qualifications

  • Minimum of 5 years in Import Customs roles
  • Bachelor's Degree in Logistics, Supply Chain, Business, Finance, or Operations
  • Proven experience managing Customs House Brokers and logistics providers
  • Background in the Retail sector
  • Strong leadership skills for cross-functional projects
  • Excellent communication and interpersonal abilities
  • Proficiency in MS Excel

Preferred Qualifications

  • Familiarity with MS Access is a plus
  • Broad knowledge of supply chain processes

Compensation

Competitive base salary with potential for additional incentives.