Library Assistant
2 weeks ago
Are you passionate about literature and dedicated to assisting others? The New York Public Library has served as a vital source of free literature, information, and education for the community for over a century. As a Library Page, you will engage in various responsibilities that contribute to the library's mission. This role is designed to provide insight into the workings of a library system, offering you a chance to explore a potential career path in this field.
We seek individuals who exhibit a strong work ethic, reliability, and outstanding communication skills. As a representative of the library, a friendly and approachable demeanor is essential.
Key Responsibilities
Under the guidance of a Page supervisor, the Library Page will:
- Exhibit a positive and courteous attitude towards patrons by delivering exceptional customer service.
- Organize and shelve books, CDs, DVDs, and other library materials in proper order.
- Assist patrons with inquiries, guiding them to locate necessary materials and referring them to appropriate staff when needed.
- Support patrons with basic technology, including computers and audio/visual equipment.
- Prepare library materials requested by patrons.
- Help staff in checking materials for damage and removing them from circulation.
- Assist in setting up public areas for events and programs.
- Perform additional related tasks as required.
Qualifications
Education and Certifications
- Currently enrolled in a degree program at an accredited institution.
- Possession of a valid employment certificate for minors under 18, as mandated by state law.
- Familiarity with troubleshooting basic computer and printer issues is preferred.
- Experience with eReaders and library technologies is a plus.
- Ability to communicate in foreign languages is advantageous.
- Proficient in accurately sorting and arranging items in alphanumeric order.
- Strong organizational abilities and capacity to follow detailed instructions in a dynamic environment.
- Excellent customer service skills, with the ability to engage with a diverse range of patrons.
- Exceptional interpersonal and communication skills.
- Effective problem-solving capabilities.
- Proven ability to collaborate as part of a team.
- Demonstrated reliability and professionalism.
- Basic proficiency in computer applications, including Microsoft Office Suite and Google Applications.
Core Values
All team members are encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues.
- Be Resourceful in addressing challenges.
- Be Curious in all aspects of your work.
- Be Welcoming and Inclusive.
Physical Requirements
- Moderate lifting is required (up to 25 lbs).
- Ability to push book trucks.
Schedule
16 hours per week.
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