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Library Assistant

2 months ago

New York, New York, United States The New York Public Library Full time
Job Overview

Are you passionate about literature and assisting others? The New York Public Library has been a vital source of free literature, information, and education for the community for over a century. As a Library Page, you will engage in a variety of tasks that contribute to the library's mission. This role is designed to provide insight into the workings of a library system, allowing you to explore a potential career path in this field.

We seek individuals who exhibit a strong work ethic, reliability, and exceptional communication skills. As a representative of the library, maintaining a friendly and approachable demeanor is essential.

Position Details: The Library Page position is scheduled for 17 hours weekly, including evenings and weekends. Work schedules may vary based on the library's operational needs.

Key Responsibilities
  • Deliver outstanding customer service by maintaining a positive and courteous attitude towards patrons.
  • Organize and shelve books, audiovisual materials, and other library resources in a systematic manner.
  • Assist patrons with inquiries, guiding them to locate materials and referring them to appropriate staff when necessary.
  • Support patrons with basic technology usage, including computers and audio/visual equipment.
  • Prepare library materials requested by patrons for checkout.
  • Help staff with the inspection of materials for damage and manage the organization of shelves.
  • Assist in setting up public areas for events and programs.
  • Perform additional related tasks as required.
Qualifications
  • Currently enrolled in a degree program at an accredited institution.
  • Possession of a valid employment certificate for minors under 18, as mandated by state law.
  • Ability to accurately sort and arrange items in an alphanumeric order.
  • Strong organizational skills and capacity to follow detailed instructions in a dynamic environment.
  • Excellent customer service abilities and experience working with a diverse group of patrons.
  • Exceptional interpersonal and communication skills.
  • Proficient problem-solving capabilities.
  • Demonstrated ability to collaborate effectively within a team.
  • Reliability and professionalism in all tasks.
  • Basic proficiency in computer applications, including Microsoft Office Suite and Google Applications.
Preferred Skills
  • Experience troubleshooting basic computer and printer issues.
  • Familiarity with eReaders and library technologies.
  • Ability to communicate in foreign languages.
Additional Information

Core Values:

  • Be Helpful to patrons and colleagues.
  • Be Resourceful in addressing challenges.
  • Be Curious in all aspects of your work.
Physical Requirements
  • Moderate lifting required (up to 25 lbs).
  • Ability to push book trucks.