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Library Assistant

2 months ago

New York, New York, United States The New York Public Library Full time
Job Overview

Are you passionate about literature and dedicated to assisting others? The New York Public Library has been a vital source of free literature, information, and educational resources for the community for over a century. As a Library Page, you will engage in a variety of tasks that contribute to the library's mission. This role is designed to provide insight into the workings of a library system, allowing you to explore whether a career in library services aligns with your aspirations.

We seek individuals who exhibit a strong work ethic, reliability, and exceptional communication skills. As a representative of the library, maintaining a friendly and approachable demeanor is essential.

As a Library Page, you will have the opportunity to participate in the Library Page Fellowship Program, a career development initiative aimed at empowering youth to shape their professional paths. This program offers resources to enhance career readiness, explore professional objectives, and receive on-the-job coaching, training, and mentorship.

Key Responsibilities
Under the guidance of a Page supervisor, the Library Page will:

  • Exhibit a positive and courteous attitude while delivering outstanding customer service.
  • Organize and shelve books, CDs, DVDs, and other library materials in an orderly fashion.
  • Assist patrons with inquiries, helping them locate necessary materials and directing them to the appropriate resources.
  • Support patrons with basic technology, including computers and audio/visual equipment.
  • Prepare library materials requested by patrons.
  • Assist staff in checking materials for damage and removing them from circulation.
  • Help set up public areas for events and programs.
  • Perform additional related tasks as required.

Required Qualifications

  • Current enrollment in an accredited degree program.
  • Proper employment certification for minors under applicable laws.
Essential Skills
  • Ability to sort and arrange items accurately and efficiently.
  • Strong organizational skills and the capacity to follow detailed instructions in a dynamic environment.
  • Excellent customer service abilities and experience working with a diverse clientele.
  • Strong interpersonal and communication skills.
  • Effective problem-solving capabilities.
  • Proven ability to collaborate as part of a team.
  • Demonstrated reliability and professionalism.
  • Basic proficiency in computer applications, including Microsoft Office Suite and Google Applications.
Preferred Qualifications
  • Experience troubleshooting basic computer and printer issues.
  • Familiarity with eReaders and library technologies.
  • Ability to communicate in foreign languages.

Work Environment
This position is situated within a public service library setting.

Physical Requirements
Moderate lifting (up to 25 lbs) and pushing book trucks are necessary.

Schedule
This is a part-time position with hours scheduled during regular branch operations.