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Assistant Manager

2 months ago

Kissimmee, Florida, United States Holidayinnclub Full time

**Job Summary**

**About Holiday Inn Club**

Holiday Inn Club is a leading hospitality company that offers a unique blend of comfort, convenience, and exceptional service to its guests. We are seeking a highly motivated and experienced Assistant Manager - Food & Beverage Operations to join our team.

**Key Responsibilities**

  • Hiring, training, and development of team members to ensure exceptional guest service and high-quality food and beverage offerings.
  • Analysis and recommendation of staffing, performance targets, and resources to achieve business results.
  • Management of department engagement plans, talent review, and succession planning to ensure a strong and motivated team.
  • Implementation and maintenance of consistent delivery of guest engagement brand standards and ways of working that create fun and immersive experiences for guests.
  • Execution of pre-defined programs and policies within assigned area and teams to maintain a safe and secure environment for guests, team members, and resort assets.
  • Partnership and compliance with third-party vendors for contracts, performance standards, and inspections.
  • Assistance in the development of departmental budgets and allocation of resources to meet financial goals.

**Requirements**

  • Demonstrated ability to anticipate, prevent, and solve complex problems, and deliver results in a fast-paced setting.
  • Demonstrated professional verbal and written communication and presentation skills.
  • Novice level mastery of Microsoft Office products.
  • Driving record must qualify to drive company-owned vehicles.
  • Must be at least 21 years of age with a valid driver's license, and minimum of 4 years of driving experience.

**Preferred Qualifications**

  • High School Diploma or GED equivalent required. Four-year college degree preferred.
  • 2 years customer-facing service/hospitality experience.
  • ServSafe certified.
  • Life Safety certified.