Holiday Retail Associate

2 weeks ago


Kissimmee, Florida, United States Marriott International Inc Full time
Position Overview
This is a Seasonal Role focused on delivering exceptional customer service during the festive season.
Compensation: $17.50/hour
Job Category: Golf, Fitness, & Entertainment
Work Schedule: Full-Time
Position Type: Non-Management

Key Responsibilities
- Deliver outstanding customer service in various operational areas related to exhibits and events.
- Assist guests in enjoying their experiences safely and effectively.
- Facilitate ticket sales by providing accurate information and utilizing suggestive selling techniques.
- Manage retail merchandise sales while maintaining attractive displays.
- Operate cash registers and POS systems for transactions, ensuring adherence to cash control procedures.
- Respond to guest inquiries promptly and courteously, whether in person, via phone, or electronically.
- Provide clear directions to guests to enhance their experience.

Company Policies
- Adhere to all company policies and procedures, reporting any incidents or unsafe conditions to management.
- Maintain a professional appearance and uphold confidentiality of proprietary information.
- Protect company assets and foster a welcoming environment for all guests.

Team Collaboration
- Build and maintain positive relationships with colleagues to achieve common goals.
- Comply with quality assurance standards and suggest improvements for efficiency and safety.
- Engage in physical activities such as standing, walking, or lifting items weighing up to 25 pounds as required.

About Us
Marriott International is dedicated to creating a diverse workforce and fostering an inclusive culture. We believe in the power of our associates, who are committed to providing exceptional service to our guests. At Marriott, you can expect to find numerous opportunities for growth and development within a global team.

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