Seasonal Retail Sales Representative

1 week ago


Kissimmee, Florida, United States Holidayinnclub Full time

Seasonal Retail Sales Associate

Job Category: Resort Operations Requisition Number: RETAI03316

Position Overview

This role is dedicated to providing exceptional service to every guest by fostering a welcoming atmosphere. Responsibilities include greeting and acknowledging guests, maintaining comprehensive product knowledge, assisting with product choices, and employing effective suggestive selling techniques. A significant focus of this position is to support guests with food and beverage services, retail transactions, and golf-related inquiries. Accuracy in processing payment transactions is essential, along with ensuring optimal stock levels on the sales floor to enhance revenue opportunities. This individual will frequently alternate between various retail and recreational outlets.

Key Responsibilities

  • Welcome all guests and deliver exemplary customer service that aligns with brand standards, enhancing the overall guest experience.
  • Assist guests with inquiries regarding food and beverage offerings and retail products.
  • Process sales transactions for food, retail, and additional merchandise.
  • Organize product displays to highlight featured items effectively.
  • Manage inventory replenishment, monitor stock levels, and assist with product placement and display arrangements.

Qualifications and Experience

A high school diploma or GED is required, along with some experience in cash handling or a comparable combination of training and experience. Bilingual candidates are encouraged to apply.

Essential Skills

  • Exceptional guest relations skills with the ability to address guest inquiries effectively.
  • Capability to work across various functions, including retail and food and beverage services, with a solid understanding of golf products and sales techniques.
  • Proficiency in handling payment transactions accurately.
  • Demonstrated strong verbal and written communication skills, including precise documentation of reservations.
  • Ability to communicate clearly in English, both verbally and in writing.

This position involves extensive guest interaction and requires patience, tact, and strong problem-solving abilities.



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