External Operations Supervisor
2 weeks ago
Position Overview
ASM Global, a leader in the management of public assembly venues, is seeking an experienced External Operations Supervisor. This role is crucial for overseeing the operational activities at a premier facility known for hosting significant events. The External Operations Supervisor will work closely with the Director of Grounds, Operations, and External Operations to ensure smooth daily operations.
Key Responsibilities
The responsibilities of the External Operations Supervisor include but are not limited to:
- Managing all facets of traffic operations, including event logistics, parking arrangements, and compliance with necessary permits.
- Assisting in the recruitment and training of staff, including parking attendants and supervisors.
- Implementing operational procedures and safety protocols in line with company standards.
- Negotiating service agreements for parking and maintenance services.
- Ensuring compliance with event specifications and organizational requirements.
- Contributing to the development of the annual operating budget and capital improvement plans.
- Overseeing labor management for traffic control personnel to optimize efficiency.
- Conducting regular audits of parking operations and maintaining equipment.
- Maintaining effective communication with clients, subcontractors, and vendors.
- Collaborating with Event Managers to fulfill operational requests.
- Staying informed about advancements in technology and operational methods.
Supervisory Duties
The External Operations Supervisor will be responsible for:
- Conducting interviews, hiring, and training personnel.
- Assigning tasks and managing performance.
- Addressing employee concerns and resolving issues.
Qualifications
To excel in this role, candidates should possess:
- A Bachelor's Degree from an accredited institution.
- A minimum of four years of relevant experience in a supervisory or management capacity within the public assembly sector.
- Strong organizational skills and the ability to work under pressure.
- Proficiency in using computer software for operational management.
Physical Requirements
This position requires the ability to work outdoors in various weather conditions and to stand for extended periods during events.
Application Process
Interested candidates are encouraged to submit their resume along with a cover letter detailing their qualifications.
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