Community Operations Supervisor

2 weeks ago


Houston, Texas, United States Apartment Management Consultants Full time

Apartment Management Consultants, LLC - Community Operations Supervisor

We are currently in search of a Community Operations Supervisor.


Role Overview:
The Community Operations Supervisor assists the Community Manager in overseeing and managing the financial and operational aspects of the community.
Key Responsibilities:
  • Manage file organization and generate assigned reports.
  • Employ effective customer service and sales techniques to ensure prompt and courteous responses to all resident inquiries.
  • Collect all payments due and oversee eviction audits, potential skips, and move-outs by inspecting units to assess occupancy.
  • Coordinate with external legal counsel during the eviction process.
  • Finalize move-in/out and renewal documentation and input data into property management software.
  • Supervise the resident renter's insurance process.
  • Gather deposits and process applications for prospective residents.
  • Ensure model and target apartments are ready for showings and maintain a tidy workspace.
  • Maintain comprehensive knowledge of lease agreements, unit specifications, availability, current market trends, and all company and community policies.
  • Establish and maintain contact with apartment locator services and local businesses to distribute informational materials.
  • Conduct market research on surrounding or competing properties and engage in outreach marketing.
  • Develop and sustain ongoing resident retention initiatives.
  • Report any unusual or extraordinary circumstances regarding the property or residents.
  • Exhibit a professional demeanor and conduct at all times.

Qualifications:
  • Minimum of 6 months experience in the property management sector.
  • Excellent communication skills, both written and verbal.
  • Ability to maintain professionalism and courtesy in a fast-paced environment.
  • Strong organizational skills with meticulous attention to detail.

Additional Information:
Apartment Management Consultants (AMC) is a leader in the property management field.

Our commitment to helping individuals, fostering genuine relationships, and shared values has created a workplace that truly stands out.

Every day, our team members have the chance to collaborate in a vibrant culture that encourages and rewards innovative ideas.

AMC offers significant career advancement opportunities, competitive pay, benefits, and incentive programs.

Compensation:
Full-Time $20.00 to $22.00 per hour.

Benefits include:
  • Vacation & Sick Time for Full & Part-Time Employees.
  • Health and Wellness Programs.
  • Empower 401K and Roth IRA - Including Free Financial Advisors and Employer Match.
  • 9 Paid Holidays annually.
  • Employee Referral Incentives.
  • Bonus and Commission Opportunities.
  • Employee Rent Discount Program.
  • Professional Development Training.
  • Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage available.

Outlined benefits are subject to change and may vary based on location or employee status.

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.



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