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Logistics Operations Supervisor

2 months ago


Houston, Texas, United States Service Wire Company Full time

Reporting to: Distribution Manager

Location: Houston, TX

Position Overview:

The Logistics Operations Supervisor supports the Distribution Manager in the recruitment, training, and scheduling of staff. This role also involves assisting in the creation, execution, and oversight of logistical strategies aimed at ensuring the seamless distribution of wire and cable in line with established standards, customer requirements, and production objectives.

Key Responsibilities:

  • Under the guidance of the Distribution Manager, supervises the activities of personnel involved in shipping, receiving, loading, and unloading trucks, as well as in storing, retrieving, packing, and distributing finished products.
  • Delegates specific tasks to team members, such as verifying quantities of incoming production items and assembling customer orders.
  • Promotes a culture of safety across all work activities.
  • Collaborates with various departments and stakeholders to formulate strategic plans and procedures that enhance warehouse operational efficiency.
  • Ensures organized stacking and storage of products, as well as the picking and staging of outgoing shipments, maintaining high productivity levels while ensuring that all shipments are complete and undamaged.
  • Establishes operational protocols for verifying incoming and outgoing shipments, analyzes warehouse inventory, and generates reports highlighting slow-moving or surplus stock.
  • Reviews shipping documents for incoming products and customer orders to effectively plan work activities.
  • Maintains accurate and essential departmental records and documentation in a timely manner.
  • Ensures proper maintenance of equipment and upholds a clean and safe working environment.
  • Interprets and enforces company policies to employees.
  • Coordinates activities with sales, inventory control, purchasing, and transportation departments.
  • Optimizes and manages the fulfillment order lifecycle.
  • Delivers a high standard of internal and external customer service.
  • Ensures that all products and services are consistent and meet both external and internal requirements, including legal compliance and customer expectations.
  • Identifies opportunities to minimize waste and enhance efficiency.
  • Actively participates in internal continuous improvement initiatives.
  • Performs other duties as assigned.

Qualifications:

  • Associate's degree or equivalent experience in distribution required.
  • Bachelor's degree in supply chain management, business, or related fields is advantageous.
  • Proven ability to achieve and maintain high levels of customer service.
  • A minimum of 4+ years of relevant experience in distribution management.
  • Strong leadership and supervisory capabilities.
  • Experience with continuous improvement and lean principles is preferred.
  • Excellent verbal and written communication skills.
  • Ability to anticipate and resolve issues effectively.
  • Exceptional organizational skills and attention to detail.
  • Proficient in inventory management software and systems.
  • Demonstrated ability to meet deadlines in a fast-paced environment with strict scheduling demands.
  • Bilingual in Spanish and English is a plus.