Automotive Sales Consultant

2 days ago


Silver Spring, Maryland, United States DARCARS Automotive Group Full time
About the Role

We are seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team at DARCARS Automotive Group. As a key member of our sales team, you will be responsible for selling new and used cars, providing exceptional customer service, and achieving sales goals.

Key Responsibilities
  • Sales and Customer Service: Conduct business in a professional and ethical manner, greet customers with a welcoming attitude, and listen to their needs.
  • Vehicle Knowledge: Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment.
  • Test Drives and Sales: Describe operations and features of vehicles matching customer's needs, follow DARCARS test drive procedures, and correctly compute and quote sales price.
  • Financing and Paperwork: Work with the finance team to obtain financing, complete all necessary paperwork, and arrange for delivery and registration of the vehicle.
  • Customer Satisfaction: Address all customer concerns and ensure customer satisfaction.
Requirements
  • Communication Skills: Strong communication skills with both customers and DARCARS employees.
  • Language Skills: Ability to speak multiple languages (Spanish and Chinese) is a plus.
  • Customer Service: Demonstrated commitment to customer service.
  • Technical Skills: Comfortable using video tools, Facetime, etc., to assist customers.
  • Physical Demands: Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions.
  • Availability: Must be able to work a flexible schedule, evenings and weekends.
  • Education: High school diploma or equivalent (GED).
  • Age: Must be at least eighteen years of age.
  • Background Check: Must be able to pass pre-employment screen (background).
Benefits
  • Insurance: Medical, vision, dental.
  • Disability Plans: Short-term and long-term disability plans.
  • Life Insurance: Life insurance.
  • Retirement Plan: 401(k).
  • Employee Discounts: Employee discounts on vehicle purchases, parts, and service repairs.
  • Community Service: Opportunities to join our community service initiatives.
  • Career Advancement: Internal career advancement opportunities.


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