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New and Used Car Sales Specialist

2 months ago

Silver Spring, Maryland, United States Darcars Automotive Full time
Job Summary:

We are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at DARCARS Automotive Group.

No experience is necessary, as we provide comprehensive paid training to ensure your success.

Key Responsibilities:
  • Conduct business in a professional and ethical manner
  • Follow our approach to selling:
    • Greet customers with a welcoming attitude and listen to their needs
    • Describe operations and features of vehicles matching customer's needs
    • Follow our test drive procedures
    • Suggest optional equipment, features, and warranties
    • Correctly compute and quote sales price
    • Work with our finance team to obtain financing
    • Complete all necessary paperwork
    • Arrange for delivery and registration of the vehicle
    • Address all customer concerns and ensure customer satisfaction
  • Maintain solid knowledge of brands and products
  • Make an effective demonstration ride on a planned route
  • Develop and maintain future prospect and customer follow-up system
  • Participate in all required brand and DARCARS training
  • Utilize and be familiar with online digital retailing selling tools
Qualifications:
  • Strong communication skills with both customers and DARCARS employees
  • Ability to speak multiple languages (Spanish and Chinese) is a plus
  • Demonstrated commitment to customer service
  • Comfortable using video tools to assist customers
  • Requires the ability to speak, read, and comprehend instructions
  • Previous sales experience preferred but not required
  • Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
  • Be able to work in a fast-paced environment
  • Be a team player
  • Must be able to work a flexible schedule, evenings and weekends
  • Must have a valid driver's license and acceptable safe driving record
  • High school diploma or equivalent (GED)
  • Must be at least eighteen years of age
Benefits:
  • Medical, vision, and dental insurance
  • Short-term and long-term disability plans
  • Life Insurance
  • 401(k)
  • Employee discounts on vehicle purchases, parts, and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities