Field Service Engineer

2 weeks ago

Roanoke, Virginia, United States TMEIC Corporation Americas Full time

Job Title Field Engineer - Port Solutions

Business Function/Department Industrial Systems/Field Engineering Port Solutions

General Role Overview


Deliver Technical Advisory Services (TAS) to facilitate installation and commissioning tasks for designated projects while adhering to project timelines and performance standards.


Key Responsibilities

  • Commission AC and DC drive systems and/or control software to align with design performance standards.
  • Conduct tuning of closed-loop regulators to guarantee optimal equipment functionality and compliance with design specifications.
  • Develop, validate, and implement algorithms that dictate the electromechanical operation of industrial/Port machinery, focusing primarily on Port crane systems.
  • Diagnose and resolve process application issues within intricate control systems.
  • Design, configure, and test system software and hardware to fulfill contractual obligations when designated.
  • Collect relevant information from authorized sources to evaluate project needs concerning assigned responsibilities.
  • Provide consistent, precise, and thoughtful commissioning status updates to relevant stakeholders.
  • Lead the respective process component of client witness system acceptance tests when designated.
  • Suggest modifications to commissioning procedures to enhance system performance.
  • Propose software or hardware enhancements to the engineering department.
  • Maintain up-to-date safety qualifications pertinent to assigned tasks and comply with both Company and client safety protocols.
  • Mentor colleagues in specific areas of technical expertise when recognized by management as a subject matter expert.
  • Educate client personnel on system maintenance practices and/or system operation to ensure peak performance and minimal downtime.
  • Plan and execute special projects lasting up to 9 months to support the department when assigned.

General Employee Responsibilities

  • Apply full effort to tasks assigned by the manager.
  • Provide the manager with the best possible advice.
  • Notify the manager promptly when work cannot be completed as specified.
  • Collaborate and cooperate with peers and engage cross-organizationally as directed by the manager.
  • Exemplify Company Core Values: Integrity, Client Focus, Team Orientation, and Personal Commitment.
  • Adhere to all Company policies, practices, and procedures, as well as all applicable regulations and laws.
  • Proactively recommend feasible improvements.
  • Ensure effective use of business tools and processes.

Qualifications

Minimum Requirements

  • Bachelor's degree in electrical engineering, mechanical engineering with control automation coursework, mechatronics, computer engineering, or a related field, or equivalent experience.
  • 2 years of experience with process and automation controls.
  • 2 years of field engineering experience or 2 years of experience in the metals, port solutions, paper, or general industries.
  • Proven ability to establish successful working relationships with clients, suppliers, and other internal and external contacts.
  • Demonstrated positive personal leadership, interpersonal, organizational, administrative, and communication skills.
  • Evidence of continuous improvement in areas of responsibility.
  • Proficiency in MS Excel, Word, and Access.
  • Capability to climb and work on cranes at heights up to approximately 175 feet.
  • Willingness to travel, domestically and internationally, more than 75% of the time, sometimes with limited notice.

Preferred Qualifications

  • Over 3 years of experience servicing a diverse range of port equipment, including overhead traveling cranes and components.
  • Proven ability to install, inspect, and maintain lifting equipment in accordance with relevant operating/installation instructions.
  • Demonstrated experience working with international clients and in field service roles.
  • Proven experience in international field engineering.
  • Experience in the metals, port solutions, paper, or general industries.
  • Proficiency in Oracle ERP.
  • Proficiency in MS Projects.


Link to TMEIC Corporation Americas website: To be considered an applicant for any available positions, individuals must complete an online job application for each posting.

A resume may be attached to the online application but is not considered a substitute for the information in the application.

Applications will be considered only for the specific position for which the application is submitted

EEO/AA/M/F/Vet/Disability Employer

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