Operations Support Specialist
2 weeks ago
Position Overview:
We are seeking an Operations Support Specialist to facilitate the field operations of our residential HVAC company, One Hour Heating & Air Conditioning.
This role requires a dedicated individual who can manage the administrative tasks associated with service calls, from answering customer inquiries to processing payments and everything in between.
Your effective management of the company's schedule will ensure we uphold our commitment to punctuality for our customers.
Key Responsibilities:
- Provide exceptional customer support by accurately capturing relevant information during service calls.
- Assist field technicians by communicating customer details and specific situations.
- Oversee the company calendar to ensure all commitments made by the field team are fulfilled.
- Handle back-office accounting tasks, including:
- Purchase Order and Vendor Statement Reconciliation
- Invoicing, Statements, and Accounts Receivable
- Management of service agreements
Minimum Qualifications:
- Successful completion of the pre-interview assessment indicating a strong potential for success in this role.
- High School Diploma; technical college experience is preferred.
- Proficiency in Microsoft Word and Excel; bookkeeping experience is a plus.
- Availability to work overtime as needed, including one weekend every 4-6 weeks.
Benefits:
- 100% paid medical coverage for employees
- 401K plan with a 100% match up to 4% of salary
- Two weeks of paid vacation
- 66 paid holidays
- Access to dental, vision, and disability insurance
- A friendly and professional work environment.
Compensation:
$23.00 per hour
Career Development:
We believe in investing in our employees. Our comprehensive training programs cover various areas, including technical skills, communication, and sales, providing you with the tools for a successful career in the HVAC industry.
If you possess a positive attitude, a strong work ethic, and take pride in your contributions, we encourage you to consider this opportunity.
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