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IT Support Specialist

2 months ago

Wilmington, Delaware, United States GPI Full time
About GPI

GPI is a multi-disciplinary firm that provides professional construction and inspection services, planning, survey, geomatics, design, landscape architecture, and engineering to all levels of government and industry.

Job Summary

GPI is seeking a motivated IT Support Specialist to provide technical assistance to our operations throughout New England. This role will involve providing direct support to technical and non-technical staff members, maintaining computer systems and peripherals, and troubleshooting technical issues.

Responsibilities
  • Provide technical support to field and office staff, including troubleshooting and resolving technical issues.
  • Maintain, analyze, and troubleshoot computer systems and computer peripherals.
  • Maintain user account information, including rights, security, and system groups.
  • Aid in documenting IT systems and processes.
  • Assist with regional office and company-wide projects and initiatives as needed.
Requirements
  • At least 1-2 years of relevant IT experience.
  • CompTIA A+, Network+, Security+ certifications or equivalent experience.
  • Thorough interpersonal communication skills both in person and remote.
  • Knowledge of Windows 10/11, Microsoft Hyper-V, and Microsoft Server 2016 to 2019 preferred.
Benefits

GPI offers excellent benefits, including a 401(k) plan, ESOP, medical/dental/vision plans, paid time off, and more.

Equal Opportunity Employer

GPI is an equal opportunity employer and welcomes applications from diverse candidates.