IT Support Specialist
2 weeks ago
A prominent global manufacturing organization is in search of a skilled IT Support Specialist to provide assistance across various locations. This role is crucial in supporting personnel in both laboratory and research environments as well as in corporate settings.
Key Responsibilities:
- Set up and configure laboratory and analytical computers for optimal performance.
- Establish physical connections to firewalls.
- Assign and manage IP addresses.
- Map network drives as required.
- Update and maintain links to external network resources.
- Create local user accounts and manage group assignments.
- Configure remote desktop settings.
- Assist with profile and data migration as necessary.
- Conduct testing and validation of PC operations.
We are dedicated to fostering diverse and inclusive workplaces where individuals can express their authentic selves. Our organization is an equal opportunity employer, committed to ensuring that all qualified candidates receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other characteristic protected by applicable laws.
Qualifications:
- Minimum of 5 years of experience in IT support, specifically in end-user and desktop environments.
- Proficient in Microsoft operating systems, including Windows XP/7 and Windows 10.
- Experience with Microsoft Office applications, including Office 2010, 2013, and Office365.
- Strong hardware support skills, particularly with PCs, printers, and scanners.
- Basic knowledge of network support and maintenance.
- Excellent troubleshooting, problem-solving, and documentation abilities.
- Outstanding customer service skills, with the capability to interact effectively with both technical and non-technical teams.
- Ability to work independently as required, especially in laboratory or research settings.
- Familiarity with firewall operations.
- Knowledge of server and desktop integrated applications.
If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please reach out for support.
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