Resident Services Supervisor
5 days ago
Telacu Residential Management Inc. is seeking a highly skilled Resident Services Supervisor to join our team. As a key member of our supervisory team, you will be responsible for providing exceptional support to our residents and staff, ensuring a high level of service and care in our residential communities.
Key Responsibilities- Community Engagement: Establish and maintain positive relationships with residents, staff, and community partners to ensure a supportive and inclusive environment.
- Staff Supervision: Supervise and mentor Resident Service Coordinators, providing guidance and support to ensure they meet their job responsibilities and performance expectations.
- Program Development: Develop and implement programs to promote healthy aging, social isolation prevention, and overall well-being of residents.
- Reporting and Compliance: Prepare and submit reports to HUD and TRM/TPM, ensuring compliance with regulatory requirements and company policies.
- Training and Development: Provide training and support to new hires and existing staff, ensuring they have the necessary skills and knowledge to perform their job duties.
- Collaboration and Communication: Work collaboratively with colleagues and community partners to achieve shared goals and objectives.
- Education: Bachelor's degree in Social Work, Gerontology, Psychology, or Counseling, or equivalent combination of education and experience.
- Experience: Four years of experience working with elderly and/or individuals with developmental challenges.
- Language Skills: Bilingual and fluent in English and Spanish (written and oral).
- Computer Skills: Proficient in Microsoft Office Suite and AASC Online software.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Growth: Opportunities for professional growth and development, including training and education reimbursement.
- Collaborative Work Environment: A collaborative and supportive work environment, with a team of dedicated professionals.
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