Part-Time Security Officer, Union Station Homeless Services

7 days ago


Los Angeles, California, United States Union Station Homeless Services Full time
Job Summary

The Security Officer plays a vital role in ensuring a safe and secure environment for staff, clients, and visitors at Union Station Homeless Services' supportive housing sites. This position requires a strong commitment to providing excellent customer service, maintaining a welcoming atmosphere, and promoting positive relationships with neighboring businesses and organizations.

Key Responsibilities
  • Greet visitors and assist their access to the facility, promoting a welcoming environment.
  • Assist residents and patrons with accessing services, including completing forms and providing information and referrals as needed.
  • Interact with clients to identify needs and provide support in accessing additional available resources.
  • Complete client assessment forms and prepare written reports as needed or requested by supervisor.
  • Regularly walk the surrounding neighborhood to maintain cordial relationships with neighboring businesses and non-profit agencies.
  • Prepare and maintain a safe, secure, and neat work area, maintaining visual surveillance of public areas and maintaining order as needed.
  • Notify appropriate staff and law enforcement in situations that threaten the safety of personnel, clients, or the security of the building.
  • Assist visitors and staff in locating appropriate parking and ensure the safety of volunteers as they enter and leave the parking lot.
  • Provide transportation to residents as authorized by supervisor.
  • Attend occasional offsite meetings and perform other duties as assigned.
Requirements
  • Must have experience working with a diverse population, including varied socio-economic backgrounds, circumstances such as homelessness, mental/physical health challenges, and other diverse needs.
  • Experience working in a human services environment is strongly desired.
  • Possession of or ability to obtain a valid California Security Guard Card is required.


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