Resident Assistant
5 days ago
The Los Angeles LGBT Center is seeking a highly motivated and compassionate Resident Assistant to join our team. As a key member of our Youth Residential Program, you will provide direct oversight and care to our members and residents, ensuring their safety and well-being.
Key Responsibilities- Implement a framework of care goals and department protocols to ensure member and resident safety, provide crisis intervention and de-escalation techniques.
- Provide a welcoming presence onsite for members and residents, answering questions and providing information.
- Monitor resident access, including entry and departure, and oversee residential spaces to safeguard resident care.
- Assist with conflict mediation and de-escalation, establishing a safe and respectful environment.
- Establish and maintain the upkeep and cleanliness of the youth center and residential program, assisting residents with maintaining their living spaces.
- Coordinate onsite evening and weekend events and social activities for member/resident engagement.
- Assess residents experiencing severe mental health symptoms and contact the Psychiatric Medical Response Team (PMRT) as needed.
- Write reports of daily activities and irregularities, including calls to emergency services and other unusual occurrences.
- Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.
- A passion for the Center's work and its mission to make the world a better place for LGBTQ people.
- Minimum 1 year of experience in a related field, specifically working with youth experiencing homelessness/housing instability, foster youth, and/or mental illness, low-income, or individuals experiencing homelessness.
- Experience with substance abuse case management and crisis intervention.
- Knowledge of housing-first, harm-reduction, trauma-informed care principles.
- Effective problem-solving skills and ability to multi-task.
- Excellent verbal and written communication skills, including strong organizational, detail, and interpersonal skills.
- Self-motivated, energetic, flexible, and the ability to work in a team environment.
- Available to work schedules including evenings, overnight, weekends, and holidays.
- Bilingual skills, a plus (English/Spanish fluency preferred, American Sign Language fluency, a plus).
- Access to reliable transportation and the ability to be insured.
- Demonstrated ability to work effectively with people of diverse backgrounds in a multicultural environment.
- A competitive salary and benefits package.
- The opportunity to work with a dedicated team of professionals who share your passion for serving the LGBTQ community.
- A dynamic and inclusive work environment that values diversity and promotes professional growth.
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